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Thread: Which Mezzmo Profile for Samsung UN65HU8550

  1. #1

    Default Which Mezzmo Profile for Samsung UN65HU8550

    I have two Samsung TV's. My old one is a 50" and it plays everything fine. My newer one is a 65" UN65HU8550 and about 1/4th of my files get "the files you've selected is not currently supported". Which profile should I be using?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    You should be using the 'Samsung H' device profile with your UN65HU8550 model. Also check that transcoding is turned on. Two places to check this: (i) go to the Transcoding Settings dialog, and (ii) go to the to Media Devices dialog and edit your device. On the Device Settings dialog, go to the Transcoding tab.

    If still no success, then right-click on a few of the files that do not play and click 'Get FFmpeg Information'. Post that information here or email it to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Quote Originally Posted by Paul View Post
    You should be using the 'Samsung H' device profile with your UN65HU8550 model. Also check that transcoding is turned on. Two places to check this: (i) go to the Transcoding Settings dialog, and (ii) go to the to Media Devices dialog and edit your device. On the Device Settings dialog, go to the Transcoding tab.

    If still no success, then right-click on a few of the files that do not play and click 'Get FFmpeg Information'. Post that information here or email it to us at support [at] conceiva [dot] com.
    Thanks. It seems to have worked. I'll be back if I run into further problems. Love your software btw...

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Glad you are up and running now .

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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