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Thread: Help with Samsung H device profile

  1. #1

    Default Help with Samsung H device profile

    I am having an issue with my Samsung tv in my bedroom using Mezzmo. When I'm browsing my NAS drive, some folders I come to I get the famous error "Request cannot be completed. MEDIA PLAY will return to the previous screen". I have looked and read many post of people having the same issue with Samsung devices.
    The only problem I have is my Samsung tv in the living room has no problem playing movies that my bedroom tv can't. My living room tv is using the Samsung D device profile and the bedroom is Samsung H. I have tried different profiles for my bedroom tv but none work.
    Attached is my log file with the error. Any help would be greatly appreciated.

    NOTV
    Last edited by Nothing's on TV; 12-16-2015 at 06:34 AM.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,610

    Default

    Typically you see this type of error with Samsung TVs when the delivery of folder/playlist listings is too slow and the Samsung TV times out. Samsung TVs do have a very short timeout. I suggest you check your home network speed in this part of the house. If it is wireless, check the signal strength and try to get it as strong as possible.

    In addition, you can email us at support [at] conceiva [dot] com and we'll provide a patch that should also help.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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