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Thread: Blue screen of death and a reset

  1. #1
    Join Date
    Aug 2015
    Posts
    35

    Default Blue screen of death and a reset

    Need advice. Friday, Dec 18th, I had the Windows blue screen error come up on computer. After a reboot, I have noticed now that when I go into Mezzmo from the server computer, it is like a fresh install of Mezzmo. My library is empty. My files show zero movies/pics,etc. However, oddly I can go into the app I use to view the server (8player) on both iphone and ipad and I see everything as it was before the error screen. I can watch movies and view pics from the server.

    How do I correct what is viewed in Mezzmo on the server computer? Will I have to go in mezzmo and load the files again?. I tried "maintain library" but nothing updated into the program itself.

    Christian

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Christian,

    It's best we see a set of logs before you take any further action. The logs should tell us the problem. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and exit Mezzmo (Windows) app. Run Mezzmo (Windows) app again and restart your Mezzmo server. Wait a few minutes, and then try browsing your library using both Mezzmo (Windows) app and your 8player app on your device(s). Then stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Aug 2015
    Posts
    35

    Default

    Thanks Paul for quick response. After I sent message, tried a second reboot and all came back as it was. I'm not sure what happened but hey, that's windows. Merry Christmas

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    OK - glad you are up and running now. And a Merry Christmas to you to .

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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