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Thread: Cyberlink PowerDVD 15 folder / album art issue.

  1. #1
    Join Date
    Mar 2013
    Posts
    31

    Default Cyberlink PowerDVD 15 folder / album art issue.

    Hi Paul,

    I am unable to get Folder and Album artwork to display when connecting to Mezzmo v4.1.3.43 using Cyberlink PowerDVD 15 on a Win7 pc. I have selected Cyberlink PowerDVD as the device profile in Mezzmo. If I select "Deliver Folder Artwork" on the Performance Tab of the Device Settings in Mezzmo, PowerDVD displays an empty library.

    mezzmo-1.png

    If I uncheck "Deliver Folder Artwork" PowerDVD can browse the library & play media as expected. Also as expected, no Folder or Album art is displayed. Other DLNA clients, BubbleUPNP on Android, & XBMC on PC specifically, display the folder and album artwork as expected.

    Any advice?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,599

    Default

    We may need to tweak the "Cyberlink PowerDVD" device profile. To do that, we'd like a set of logs from you when you reproduce both situations you describe. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Turn "Deliver Folder Artwork" off and try browsing/streaming your Mezzmo server using PowerDVD. Then, turn "Deliver Folder Artwork"on and try browsing/streaming now. Once both situations have been reproduced, stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Mar 2013
    Posts
    31

    Default

    Thanks Paul! Logs have been sent. I recall PowerDVD 14 working without issue. However, I gave the PowerDVD 14 trial a go many months ago so my recollection may not be accurate.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,599

    Default

    Thanks - got your logs. We've sent you a follow-up email requesting more information.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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