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Thread: MKV Format not supported for Philips 7000

  1. #1
    Join Date
    Jan 2011
    Posts
    117

    Default MKV Format not supported for Philips 7000

    Hi Paul,

    I am trying to reactivate an older Philips 7000 TV. It is High Definition (1920x1280) and plays videos, photos and music streamed by my rock-stable Mezzmo 4.1.3 but fails to play any HD video format. I am mostly using AVC HD for compatibility reasons across all my TV's (mostly Samsungs C,D and J).

    Interestingly I can't get Mezzmo to transcode to the Philips.

    Here is the FFMPEG information

    ffmpeg version N-66094-gbb8b752 Copyright (c) 2000-2014 the FFmpeg developers
    built on Sep 4 2014 15:22:34 with gcc 4.8.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl32 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-pthreads --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc32/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib --enable-libvpx --enable-libvorbis
    libavutil 54. 7.100 / 54. 7.100
    libavcodec 56. 1.100 / 56. 1.100
    libavformat 56. 4.100 / 56. 4.100
    libavdevice 56. 0.100 / 56. 0.100
    libavfilter 5. 0.103 / 5. 0.103
    libswscale 3. 0.100 / 3. 0.100
    libswresample 1. 1.100 / 1. 1.100
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'F:\Filme\EisenbahnRomantik\Eisenbahn-Romantik - Im siebten Modellbahnhimmel - ONTRAXS! 2015_01-02_14-12-01.mp4':
    Metadata:
    major_brand : mp42
    minor_version : 0
    compatible_brands: ndhdavc1mp42isom
    creation_time : 2016-01-02 15:51:16
    Duration: 00:29:43.36, start: 0.000000, bitrate: 4073 kb/s
    Chapter #0.0: start 0.000000, end 1783.360000
    Metadata:
    title : Start
    Stream #0:0(eng): Video: h264 (Baseline) (avc1 / 0x31637661), yuv420p, 1280x720 [SAR 1:1 DAR 16:9], 3943 kb/s, 29.97 fps, 29.97 tbr, 30k tbn, 59.94 tbc (default)
    Metadata:
    creation_time : 2016-01-02 15:51:17
    handler_name : Video Media Handler
    encoder : AVC Coding
    Stream #0:1(eng): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 127 kb/s (default)
    Metadata:
    creation_time : 2016-01-02 15:51:16
    handler_name : Sound Media Handler
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: 31, 66
    ---> Frame rate: 29,97
    ---> Aspect ratio: 16:9 PAR=1:1
    ---> Duration: 00:29:43

    Best regards
    Bernhard

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Bernhard,

    What device profile is assigned to your Philips TV? Go to the Media Devices dialog to check this. It should be "Philips TV 7000" or one of the other Philips device profiles.

    One thing to try is to pre-transcode one of your videos and then try streaming it. Your Philips TV may not like playing files that are transcoding on-the-fly.

    You mention that it does stream videos, but just not HD videos. Correct? This may indicate that the Philips TV firmware only accepts specific maximum resolutions for certain video formats, and 1920 x 1080 may be too high. At the moment, the Philips TV 7000 device profile is allowing 1920 x 1080 for all video formats. To test this, edit your device in the Media Devices dialog. On the Device Settings dialog, go to the Performance tab and set the Video resolution to a reduced value (e.g. 640 x 480). Delete your transcoded files for the device via the Transcoding tab and try pre-transcoding/streaming your HD videos now. If that works, then we can tweak the device profile to accommodate Philips TV's firmware limitations.

    If still no success, then it's best we see a set of logs when you stream one of your transcoded files to your TV. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Connect to Mezzmo server from your TV and try to stream one of your videos. When it fails to play, then stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Update: After doing a quick search on the web, it appears that Philips 7000 TVs may have a max video resolution of 720x480 pixels (NTSC) or 720x576 pixels (PAL) when streaming via DLNA. Try these settings as your max video resolution and see if it performs better.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  4. #4
    Join Date
    Jan 2011
    Posts
    117

    Default

    Hi Paul,

    Logs have been sent.
    Your advice has been tried without positive outcome

    Best regards
    Bernhard

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks - got your logs. We'll analyze them shortly and report back via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6
    Join Date
    Jan 2011
    Posts
    117

    Default

    Hi Paul,

    The new profile works fine for my AVC clips. They get transcoded to 720x576 on the fly and stream fine to my Philips 7000 TV.
    Superb support from the Conceiva team.

    Best
    Bernhard

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    That's great news, Bernhard. Thanks for the confirmation.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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