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Thread: Cannot edit metadata or delete files from library

  1. #1
    Join Date
    Dec 2012
    Location
    Basingstoke, UK
    Posts
    40

    Unhappy Cannot edit metadata or delete files from library

    I've just had a strange thing start happening to my Mezzmo library. I cannot delete files or edit the metadata once Mezzmo has added a new file. Mezzmo finds the correct Metadata and updates the file correctly but if I try to edit it it does not save. If i delete a file it stays there until I maintain the library then, as long as the original file has been deleted, it removes it from the library.

    Any help would be really appreciated.

    Keep up the great work.

    Thanks

    Brett

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,601

    Default

    Hi Brett,

    Possibly your Mezzmo database may have an error inside it. We'll know more if you can send us a set of logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and exit Mezzmo (Windows) app. Run Mezzmo (Windows) app again and try editing some metadata and deleting some files as you mention. When that fails, stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Dec 2012
    Location
    Basingstoke, UK
    Posts
    40

    Default

    Paul,

    I have sent over the logs. Have you had any joy??

    Brett

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,601

    Default

    Hi Brett,

    Thanks - we've got your logs and we'll report back via email after we have had a chance to analyze them.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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