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Thread: Mezzmo refuses to scan folder with error: 5!

  1. #1
    Join Date
    Jan 2013
    Posts
    34

    Default Mezzmo refuses to scan folder with error: 5!

    I have an external usb 2 drive with 3 folders on it containing video files. Two of the folders are scanned and entered in the db just fine, however, the third is being right stubborn and refuses to join the party. I have checked both in Mezzmo and in the db directly and that one folder is missing. It contains .avi, .mkv, and .mp4 video files. There are no dvd files or folders whatsoever, no .vob or video_ts at all. I have opened each file to assure none were corrupted.

    Here is probably the pertinent entry from the log file:
    1181 - Apr 16 17:12:19.598 [ThreadID:0fbc] - (1460841139.598) - [00] - <00> - [0FBC] DB > Counted 224 items
    1182 - Apr 16 17:12:19.598 [ThreadID:0fbc] - (1460841139.598) - [00] - <00> - [0FBC] DB > Starting count in: G:\Movies\*.*
    1183 - Apr 16 17:12:19.598 [ThreadID:0fbc] - (1460841139.598) - [00] - <00> - [0FBC] DBE > FindFirstFile failed with error: 5!
    1184 - Apr 16 17:12:19.598 [ThreadID:0fbc] - (1460841139.598) - [00] - <00> - [0FBC] DB > Starting count in: G:\Animated\*.*

    I moved one file to a new folder and it has been found. I hate to move all files to the new folder as I could be moving error: 5! with them. Is there a way to correct the error?

    I am using v 4.1.3.0 on Win 10.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,601

    Default

    This error code tell us that Mezzmo.exe (or MezzmoMediaServer.exe; not sure what logs that errors you are listing came from) does not have permissions to access this folder. Check your folder permissions and that should fix the problem. If the error is coming from Mezzmo server, then it could be that Mezzmo server (by default, running as a Windows service under the Windows Local System account) cannot access this folder. See this FAQ to fix this - http://forum.conceiva.com/showthread...nostic-logging.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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