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Thread: Mezzmo 5 and Internet

  1. #11
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

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    Perhaps we'll see what's going wrong for you in a set of Mezzmo logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Now use your web browser to try to access your Mezzmo server from outside your home network. When it fails to load, then stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com. Also, take a screenshot of your web browser when it fails to access your Mezzmo server and email them to us as well.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  2. #12
    Join Date
    Jun 2012
    Posts
    564

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    Quote Originally Posted by Dopedogg View Post
    Nope.. still not working. Turned off firewall, Port Forwarded 5100 for the open port in the router and Remote port value. I gave Admin "Allow" to access from the internet. I have a Synology media server that was just that easy to port forward for internet access.
    Do you get the Mezzmo login screen ? If so, does the failure occur after you enter the login information ? What is the exact URL you are using on the Internet ?

  3. #13

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    Quote Originally Posted by jbinkley60 View Post
    Do you get the Mezzmo login screen ? If so, does the failure occur after you enter the login information ? What is the exact URL you are using on the Internet ?
    No login screen.

    URL: http://72.197.171.72:5100/web/login?user=Dopedogg (straight copy from the User Setting tab.)

    Unable to connect/Problem loading page.

  4. #14
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    Looks OK. Take a screenshot of the User Settings dialog and the Media Server Settings dialog and post it here.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #15

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    Quote Originally Posted by Paul View Post
    Looks OK. Take a screenshot of the User Settings dialog and the Media Server Settings dialog and post it here.

    Media User Server Settings.jpg

    And emailed you the logs you asked for.

  6. #16
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

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    Thanks for the logs and screenshots of your router settings. You have not added Mezzmo server's port (as seen in the Media server Settings dialog) into your router's settings so that's why it is not working. Add your Mezzmo server's port into the "Private Port" edit box and that should be better. Your Public Port is fine, just the Private port is wrong. Restart your router after making the change. Restart Mezzmo server as well. Let us know how you go.
    Last edited by Paul; 05-15-2016 at 01:58 PM.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #17

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    Your the best!!!
    But why doesn't my DNS (xxx.synology.me:5100) work? Am I going to have remember all that URL I posted above to access from the internet?
    Tx. Dopedogg

  8. #18
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    Glad it's working now .

    But why doesn't my DNS (xxx.synology.me:5100) work?
    Not sure what you mean.

    Am I going to have remember all that URL I posted above to access from the internet?
    Yes - you will have to remember that web address. Just bookmark it in your web browser and all should be fine . You can always click the Copy button next to the web address in the User Settings dialog to copy it to your clipboard.
    Last edited by Paul; 05-15-2016 at 05:47 PM.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #19

    Default

    I have a Synology DNS for my Synology media server. If i put in OutlawComputers.synology.me:400 on the webpage, I can access my media server anywhere away from home on the internet.
    So if i'm out of town and want to access Mezzmo; I was wondering why/if I'll have to put in http://72.197.171.72:5100/web/login?user=Dopedogg to access it, or could i make OutlawComputers.synology.me:XXXX work?
    Does the android app have the same features as the version 5? If it does then I could get to my files when i'm out of town just as easy.

  10. #20
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    I'm not familiar with Synology DNS services, but it may be possible to use their DNS services to declare something like "OutlawComputers.synology.me:5100" and get it to redirect to "http://72.197.171.72:5100/web/login?user=Dopedogg". I suggest you check Synology's DNS tutorials/documentation on how to do this.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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