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Thread: Manually Backing Up Database

  1. #1
    Join Date
    Mar 2012
    Posts
    227

    Default Manually Backing Up Database

    I see manually backing up the database hasn't really been fixed at all. It takes a very long time, the app keeps saying "not responding" and then eventually crashes.... About half of the time.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Backing up the Mezzmo database can take a long time (e.g. 5-10 minutes) depending on the size of your Mezzmo database & associated files (posters, backdrops, etc.). We have not seen crashes during backups in v5.0 Beta testing. Please upload the crash dump files to a filesharing site (such as Google Drive, OneDrive, Dropbox, etc.) and email the download link to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Does the built in backup routine do anything special other than copy the contents of the Mezzmo folder to where you specify? I only ask because it takes ages for the backup (probably due to the many thumbnail images in my Poster folder). I have a separate sync. backup routine that I use to back up key folders on my PC and this is a lot quicker as it only syncs. items that have changed.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    The backup features does just copy the various database files & artwork files to your desired location. Note: It does stop your Mezzmo server and stop all User Tasks and System Tasks before starting the copy process. If you wish to do this manually, then make sure your stop your Mezzmo server and exit Mezzmo (Windows) app beforehand.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Aug 2013
    Posts
    139

    Default

    I always get the not responding, but for me its more of a windows issue than a Mezzmo issue

    If I ignore Mezzmo while its doing this all works fine
    If I click anything within Mezzmo when windows reports it as not responding windows reports it as crashed and closes it

    I occasionaly see this with other things as well, if something is taking a while windows flags it as not responding, even though it just busy doing something

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Your thoughts are right. Paul. Windows does that to any process that is busy for a certain period of time. You just need to wait patiently until the backup has completed.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Mar 2012
    Posts
    227

    Default

    Quote Originally Posted by Paul View Post
    Backing up the Mezzmo database can take a long time (e.g. 5-10 minutes) depending on the size of your Mezzmo database & associated files (posters, backdrops, etc.). We have not seen crashes during backups in v5.0 Beta testing. Please upload the crash dump files to a filesharing site (such as Google Drive, OneDrive, Dropbox, etc.) and email the download link to us at support [at] conceiva [dot] com.
    What folder is the crash dump file in? The crash I am getting is the one where Windows gets "tired" of waiting for the application to respond and says to end the application.

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Mezzmo crash dumps are stored in the following folder:

    Windows 10: C:\ProgramData\Conceiva\Mezzmo\CER
    Windows 10: C:\Users\All Users\Conceiva\Mezzmo\CER
    Windows 8.1: C:\ProgramData\Conceiva\Mezzmo\CER
    Windows 8.1: C:\Users\All Users\Conceiva\Mezzmo\CER
    Windows 8: C:\ProgramData\Conceiva\Mezzmo\CER
    Windows 8: C:\Users\All Users\Conceiva\Mezzmo\CER
    Windows 7: C:\ProgramData\Conceiva\Mezzmo\CER
    Windows 7: C:\Users\All Users\Conceiva\Mezzmo\CER
    Windows Vista: C:\Users\All Users\Conceiva\Mezzmo\CER
    Windows Vista: C:\ProgramData\Conceiva\Mezzmo\CER
    Windows XP: C:\Documents and Settings\All Users\Application Data\Conceiva\Mezzmo\CER
    Windows Server 2003: C:\Documents and Settings\All Users.WINDOWS\Application Data\Conceiva\Mezzmo\CER
    Windows Server 2008: C:\ProgramData\Conceiva\Mezzmo\CER
    Windows Server 2012: C:\ProgramData\Conceiva\Mezzmo\CER
    Windows Server 2012 R2: C:\ProgramData\Conceiva\Mezzmo\CER

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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