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Thread: Mezzmo 5: Intel QuickSync inactive for Transcoding

  1. #1
    Join Date
    Jan 2011
    Posts
    115

    Default Mezzmo 5: Intel QuickSync inactive for Transcoding

    In my configuration the Transcoding Settings Tab shows Intel QuickSync inactive / greyed out.

    I do however use Intel QuickSync with Nero Video 2016 and have proven through CPU-z that the embedded Intel GPU in my i3770 gets loaded when transcoding videos with Nero with the Intel QuickSync flag set.

    I suspect that the presence of my embedded Intel GPU is not detected by Mezzmo 5 due to the fact that my monitor is connected to a separate discrete AMD PCIe GPU. My embedded Intel GPU isn't in use unless applications like Nero make use of it. I was hoping that Mezzmo 5 would be able to do so as well.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,612

    Default

    Hi BeFi,

    A set of logs will tell us what's happening. Please turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and exit Mezzmo (Windows) app. Run Mezzmo (Windows) app again and go to the Transcoding Settings dialog so you can see the disabled checkbox. Stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jan 2011
    Posts
    115

    Default

    Hi Paul.

    Logs have been sent by email

    Best regards
    Bernhard

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,612

    Default

    Thanks, Bernhard. Got them and & we'll reply via email shortly.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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