Get Online Video Metadata not working

**jbinkley60** · 01-11-2020, 06:31 PM

It is specific to certain TV series and not the connection method. Some of the TV series which weren't working are now working again. I am still see 1 or 2 which aren't. I've tried other scrapers with teh same results. As well this is being reported on the Kodi forum.

**martyd** · 01-11-2020, 07:30 PM

Yes, you're right, JB. Some are working, some are not. Some will not respond unless the year of first release is appended. For example, Father Brown returns nothing (it used to return the 1975 series). Father Brown 2013 returns the correct data. I suppose we'll just have wait to see what happens.

**jbinkley60** · 01-12-2020, 04:31 AM

Looks like everything is working again. I am no longer getting any failures.

**Virtul** · 01-18-2020, 05:00 AM

Still not working for me. Only tv shows, movies are collecting fine.
I've installed tool called Fiddler which displays all web requests in the system.
It showed that mezzmo sends a request to "http://www.thetvdb.com/api/GetSeries.php?seriesname=The+New+Adventures+of+Win nie+the+Pooh&language=all"
When I open it in the browser, everything works fine and I get a valid response. But not in mezzmo, which says it can't find anything.
I guess this happens because thetvdb responds with 301 status code to each request. Could somebody verify this please?

Upd: yep, looks like thetvdb forwards all http requests to https with 301 code, I tried rewriting these request using Charles tool, it can automatically convert http to https, but that didn't help, mezzmo still shows the error

**jbinkley60** · 01-18-2020, 08:50 AM

Originally Posted by Virtul

Still not working for me. Only tv shows, movies are collecting fine.
I've installed tool called Fiddler which displays all web requests in the system.
It showed that mezzmo sends a request to "http://www.thetvdb.com/api/GetSeries.php?seriesname=The+New+Adventures+of+Win nie+the+Pooh&language=all"
When I open it in the browser, everything works fine and I get a valid response. But not in mezzmo, which says it can't find anything.
I guess this happens because thetvdb responds with 301 status code to each request. Could somebody verify this please?

Upd: yep, looks like thetvdb forwards all http requests to https with 301 code, I tried rewriting these request using Charles tool, it can automatically convert http to https, but that didn't help, mezzmo still shows the error

Have you installed the beta patch which fixes the TVDB retrieval issues due to their APi change ? If not, write support and ask for the patch.

**martyd** · 05-17-2023, 09:13 AM

Looks like this is broken again, but only for some shows. For instance, 911 S06E18 gets correct metadata for the episode, but Chicago Med S08E20 retrieves the show but not the episode info. The episode list returned is not in any order and seems to go no further than S05. Also Eastenders currently on S39 only shows up to S09.

I logged into thetvdb.org and all the episodes are there, so it's something to do with the retrieval of data, perhaps.

**martyd** · 05-19-2023, 08:16 AM

It looks like it's affecting long running shows, so lots of episode data to return. Shows with fewer episodes seem to work fine. Is there a size limit that could be causing this?

**jbinkley60** · 05-19-2023, 05:48 PM

Originally Posted by martyd

It looks like it's affecting long running shows, so lots of episode data to return. Shows with fewer episodes seem to work fine. Is there a size limit that could be causing this?

This looks like something on the source side. I have checked a few shows with many episodes (i.e. Blue Bloods, Cheers, Heartland etc..) and they work fine. I agree Chicago Med is a mess, with the episodes not being in order, missing etc.. Mezzmo is using the older TVDB API interface, which TVDB is eventually shutting down in lieu of moving to v4 of the API. Unfortunately, from what I understand, TVDB is maintaining the rights and authoring for v4 clients. They provided one for Kodi. Peter had mentioned that once TVDB begins to really shut down the old API that Mezzmo would look to move to TMDB for episode metadata.

Thanks,

Jeff

**martyd** · 05-20-2023, 07:22 AM

Thanks, Jeff. Looks like we'll just have to wait and see.

**jbinkley60** · 05-20-2023, 05:28 PM

Originally Posted by martyd

Thanks, Jeff. Looks like we'll just have to wait and see.

It looks like the issue is starting to spread on TVDB. I checked Young Sheldon for an episode which worked a week ago and is now missing when doing a Get Online Video Metadata. My conspiracy theory tingle thinks TVDB may be doing this to move people off their old API onto their new pay API. Of course the more likely scenario is that it is starting to break due to a lack of attention and support. We'll see what Peter thinks.

Thanks,

Jeff