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Thread: Get Online Video Metadata not working

  1. #1
    Join Date
    May 2016
    Posts
    1

    Unhappy Get Online Video Metadata not working

    Since updating to Mezzmo 5 "Get Online Video Metadata" is no longer working. After I add a new video, I attempted to update the metadata through properties/Get Online Video and Metadata and select "Search", I get the message "Mezzmo cannot find any video metadata that matches the title". I have verified the title of the video I am trying to update and it is correct. This was working fine before upgrading to mezzmo 5.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Just tried it here and it is working fine. One possibliity is the online movie site (themoviedb.org) may have been down at the time that you tried to use it. Try again now and, if still a problem, then email us at support [at] conceiva [dot] com and we'll find out what's going wrong for you.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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  3. #3
    Join Date
    Jun 2017
    Posts
    1

    Default

    Hi,

    Is there an issue with the TV Shows Metadata site? I cannot get any info for any shows i have download for two days now

    John

  4. #4
    Join Date
    Feb 2017
    Location
    Rosevears, Tasmania.
    Posts
    51

    Default

    Paul, it's Thetvdb thats the problem. Movies get metadata ok, TV Shows get an error. Still happening.
    Cheers,
    Marty Davey.

  5. #5
    Join Date
    Jun 2012
    Posts
    363

    Default

    It's a problem with Thetvdb.com's website. I am getting 404 Not Found errors from their Nginx load balancer when doing direct API calls to the PHP database. Here's an example:

    https://www.thetvdb.com/api/GetSerie...sname=Jeopardy

    What I don't know is whether this is a real outage or whether they made an API change. Peter can probably help answer this question.

  6. #6
    Join Date
    Feb 2017
    Location
    Rosevears, Tasmania.
    Posts
    51

    Default

    JB you're probably right about the API. It's possible to search and browse the website, so not an outage.
    Cheers,
    Marty Davey.

  7. #7
    Join Date
    Apr 2017
    Posts
    3

    Default

    I believe it's an updated API as they (Thetvdb.com) recently announced an upgrade to version 3 from the looks of it.
    Last edited by morden; 08-02-2019 at 07:38 PM.

  8. #8
    Join Date
    Dec 2018
    Posts
    19

    Default

    Hello. I have been getting the same problem since yesterday, (7/31/2019). Is there a fix available yet?

  9. #9
    Join Date
    Oct 2018
    Location
    Riga
    Posts
    4

  10. #10
    Join Date
    Sep 2009
    Posts
    1,981

    Default

    We are investigating the problem and will let you know when a fix is ready.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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