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Thread: Intel Quick Sync option disabled

  1. #1

    Default Intel Quick Sync option disabled

    On the Transcoding Options screen, the checkbox for enabling Intel Quick Sync is disabled.



    I had a look at my processor spec sheet (i7-3770K) and it looks like it is supported.



    Why is the option disabled?

  2. #2
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    The most likely reason is that Mezzmo cannot find your Intel Quick Sync DLLs on your computer. Try downloading the Intel Media SDK (https://software.intel.com/en-us/media-sdk) and installing it. This will install all the DLLs for Quick Sync detection & encoding support. Let us know how you go.

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  3. #3

    Default

    Hi Paul,

    That worked, thanks.

    Is this an issue specific to certain installations? Is Mezzmo able to install these dependencies on installation?

  4. #4
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    Glad you are up and running .

    We don't ship and install the Intel Media SDK currently since we do not want to disturb users' environment (e.g. they may already have a set of Intel Media DLLs on their computer). So for the moment, we will advise users to download and install the Intel Media SDK themselves. We are still reviewing this as we collect more and more user feedback.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    Fair enough, that makes sense.

    Maybe you could detect if the users CPU is capable of quick sync and give them a link to download the SDK.

  6. #6
    Join Date
    Nov 2007
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    Thanks for the suggestion. We'll certainly explain it in detail in our new wiki.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7

    Default Intel Quick Sync Download ??

    Quote Originally Posted by Paul View Post
    The most likely reason is that Mezzmo cannot find your Intel Quick Sync DLLs on your computer. Try downloading the Intel Media SDK (https://software.intel.com/en-us/media-sdk) and installing it. This will install all the DLLs for Quick Sync detection & encoding support. Let us know how you go.
    Hello ,how can i download that ? i am not a developer And i have not a id that i can register me there !!

    thanks for all.

    regards concei

  8. #8
    Join Date
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    Default

    Paul,

    Would it be ok for me to attach the installer to a message in this thread? It's 20MB.

  9. #9
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    Quote Originally Posted by concei View Post
    Hello ,how can i download that ? i am not a developer And i have not a id that i can register me there !!

    thanks for all.

    regards concei
    You don't have to register or be a developer. On the "Thank you for your interest in Intel® Media SDK" page, simply enter your email address and click Submit. In your web browser, you will be redirected to a registration page - but you can ignore this step (i.e. close your web browser) since you will have already been sent an email from Intel with a download link for the Media SDK .

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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