Mezzmo crashing since upgrade / Shared folders not showing

[cyrano]

Hello,

i've upgraded to the latest mezzmo version last weekend.
Since then i'm facing following problems:

- Program crashes in various menus and submenus
- Shared folder not showing up and adding new shared folders will end up crashing the program
- unable to configure web users
- unable to playback mp3's ( video files seems to be working )

I've already uninstalled the program, reinstalled it, configured it and after i've rebooted my media server
the same problems are showing up again.

Please help to find a solution.

BR,
cyrano

[Paul]

Hi cyrano,

Email us at support [at] conceiva [dot] com and we'll provide a patch that should help. Also, in your email we need the download links for the crash dump files that have been created by Mezzmo. When Mezzmo crashes, a Mezzmo crash window is displayed. Click the 'Go To Folder' button and the upload the crash dump ZIP files to a filesharing site like Google Drive, OneDrive, Dropbox, etc.. Email us the download links & we'll be able to analyze the crash dumps and fix the problems.

[cyrano]

Hello,

thanks for your reply. Link to dump has been send.

BR,
cyrano

[Paul]

Thanks - we'll analyze the crash dumps and fix the issue(s). We'll report back via email once we have fixed the problem.