This can't be normal behavior....

[joe33067]

I've been running Mezzmo for about two days now, and at least three times I've needed to kill the mezzmo process and relaunch it. It's not throwing any errors - it's just not responding. The system tray icon is still there, but I can't open Mezzmo from it, and my media player devices aren't able to see any media.

Ideas?

[Paul]

We do have a patch that fixes a few issues that may be related to your problem. So email us at support [at] conceiva [dot] com and we'll provide it to you.

We are preparing a new Mezzmo (Windows) version at the moment that will include these fixes and several other improvements that are currently in testing. Should be ready in the next few days.

[joe33067]

Thanks Paul. Just sent to the email request.

[joe33067]

Paul - did the patch get sent out yet?

Also, more information - it seems after a few hours of non use, is when the mezzmo service will stop responding. If I do a restart on the service, it all comes back to life.

[Paul]

did the patch get sent out yet?

Not yet. Still trying to fix the issue. Hopefully later today.

[joe33067]

Installed the patch last night. So far all looks really good. Haven't needed to restart the service. No more hanging. Gonna keep testing it for another week to make sure it stays solid. Good job guys!

[Paul]

Thanks for the quick confirmation. Glad you are up and running now .

[joe33067]

I think I spoke to soon. Over the past several weeks I've still had the same issue - the service looks like it's running (in service manager it shows started). But Kodi (with Mezzmo addon) cannot connect to it. If I stop and start the service, everything returns to normal. Not sure what is happening. Any ideas?

[Peter]

Hi Joe,
can you please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try to reproduce the problem then send us the logs.

[joe33067]

Log files have been emailed.