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Thread: This can't be normal behavior....

  1. #1
    Join Date
    May 2016
    Posts
    135

    Default This can't be normal behavior....

    I've been running Mezzmo for about two days now, and at least three times I've needed to kill the mezzmo process and relaunch it. It's not throwing any errors - it's just not responding. The system tray icon is still there, but I can't open Mezzmo from it, and my media player devices aren't able to see any media.

    Ideas?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    We do have a patch that fixes a few issues that may be related to your problem. So email us at support [at] conceiva [dot] com and we'll provide it to you.

    We are preparing a new Mezzmo (Windows) version at the moment that will include these fixes and several other improvements that are currently in testing. Should be ready in the next few days.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    May 2016
    Posts
    135

    Default

    Thanks Paul. Just sent to the email request.

  4. #4
    Join Date
    May 2016
    Posts
    135

    Default

    Paul - did the patch get sent out yet?

    Also, more information - it seems after a few hours of non use, is when the mezzmo service will stop responding. If I do a restart on the service, it all comes back to life.

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Quote Originally Posted by joe33067 View Post
    did the patch get sent out yet?
    Not yet. Still trying to fix the issue. Hopefully later today.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6
    Join Date
    May 2016
    Posts
    135

    Default

    Installed the patch last night. So far all looks really good. Haven't needed to restart the service. No more hanging. Gonna keep testing it for another week to make sure it stays solid. Good job guys!

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks for the quick confirmation. Glad you are up and running now .

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #8
    Join Date
    May 2016
    Posts
    135

    Default

    I think I spoke to soon. Over the past several weeks I've still had the same issue - the service looks like it's running (in service manager it shows started). But Kodi (with Mezzmo addon) cannot connect to it. If I stop and start the service, everything returns to normal. Not sure what is happening. Any ideas?

  9. #9
    Join Date
    Sep 2009
    Posts
    1,979

    Default

    Hi Joe,
    can you please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try to reproduce the problem then send us the logs.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  10. #10
    Join Date
    May 2016
    Posts
    135

    Default

    Log files have been emailed.

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