Mezzmo Service User

[itman]

Hello all,

I installed Mezzmo current version (5.0.3) as a Windows Service. After changing the login of that Service to a dedicated user, I can't log into Web Console anymore. Does this "service user" need any specific permissions on Mezzmo folders to make it work properly?

Thanks

Keep it up guys!

ITMAN

[Paul]

The dedicated Windows user account will need read/write access to your Mezzmo database folder (see Options dialog - General page), your transcoding folder (see Transcoding Settings dialog), your Mezzmo plugins folder (see Options dialog - Plugins page) and read access for the Mezzmo program folder. And, it will need read access to the folders where your media files are.

[itman]

Awesome thanks!

ITMAN

[itman]

I have granted read/write access to all folders you said - still not working. I'm reaching the Homepage of Mezzmo Website but can't login. It says password is wrong.
If I change the Service Account back to Local System Account it works fine.

What am I missing?

Thanks,

[ftanner]

I have granted read/write access to all folders you said - still not working. I'm reaching the Homepage of Mezzmo Website but can't login. It says password is wrong.
If I change the Service Account back to Local System Account it works fine.

What am I missing?

Thanks,

Try restarting the service after you've changed it to the actual user that you want it to be. The web interface works for me when I have it running as a specific user account.

Another thing that I may do different than you is that I don't have the login pre-populated. I go to http://{mezzmo_server}:53168/web/login page, instead of the one with an actual user account entered. I've encountered some password issues with the pre-populated logon. Try it that way.

[itman]

Try restarting the service after you've changed it to the actual user that you want it to be. The web interface works for me when I have it running as a specific user account.

Another thing that I may do different than you is that I don't have the login pre-populated. I go to http://{mezzmo_server}:53168/web/login page, instead of the one with an actual user account entered. I've encountered some password issues with the pre-populated logon. Try it that way.

Hello ftanner,

I appreciate your input on this!
Every time I made security changes to folders or changed the login of the Mezzmo - Service, I bounced that service as well. (FYI even a reboot didn't change the result)

I am only accessing the Website through 'http://IP:PORT/web/login', didn't even know you can save a username into the URL. I also do not have any credentials saved.
I'm wondering if there's any kind of log file for the Website I can check where it's failing on...

I might also reinstall tonight just to make sure I don't have anything messed up!

Cheers

ITMAN