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Thread: Turn off Subtitles

  1. #1
    Join Date
    Jun 2016
    Posts
    1

    Default Turn off Subtitles

    I have turned off subtitles in every setting I can find and it still displays subtitles.
    I have deleted the subtitles cache, turned off subs in options and have disabled them in individual movies. Yet they still play with subtitles. So frustrating. Am I missing some hidden option?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,610

    Default

    A couple of possibilities - (i) Mezzmo has burnt the subtitles into the (transcoded) video so whenever you stream it, you see the subtitles, or (ii) the original video file has embedded subtitles inside it and your device automatically displays embedded subtitles when videos are played on the device.

    For (i), right-click on the video and click Properties. On the Properties dialog, go to the Transcoding tab and delete all transcoded files listed there. now try streaming the video. Assuming you have turned off burning subtitles, then the transcoded video will no longer have subtitles burnt into it.

    For (ii) right-click on the video and click 'Get FFmpeg Information'. Post there here so we can see if there are embedded subtitles. Also, check if ou can turn off subtitles while the video is playing on your device by pressing the Options or Tools button on your device's remote control.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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