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Thread: Mezzmo 5.0.x pratically unusable

  1. #1
    Join Date
    May 2012
    Location
    Kentucky
    Posts
    14

    Default Mezzmo 5.0.x pratically unusable

    Long time Mezzmo Pro user (5+ years) and recently upgraded to 5.0.4 and then to 5.0.5. Since the upgrade the app has been basically unusable. Constant service crashes. 95% of the time when the service is running my media devices (LG TV, Amazon Firestick, Oppo Blu-Ray) are unable to access the application.

    During times the service is running I have confirmed through netstat that the application is listening (default tcp port) and my server definitely has network connectivity it is either not accepting connections or the tcp connections is in a time_wait state.

    The thing only that has changed with my setup is the change from 4.x Mezzmo to 5.0.x. I have experimented with changing the announce time of the app from the default of 30 minutes to various times such as 300 seconds, 60 seconds, etc, but this has not yield any change.

    Immediately after restarting the service my devices can regain access to the app and browse my database, but attempting to stream media (any media including that which doesn't require transcoding such as .mkv) it is constantly buffering.

    I've did enabled logging today and can provide those logs.

    Info:

    Mezzmo 5.0.5 running as a Windows service
    Window 7 64bit - all latest patches
    All devices except Amazon firestick (*Mezzmo app installed) using wired GB LAN
    No network connectivity issues
    Running 4.x I had no issues.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Please email us the set of logs to support [at] conceiva [dot] com and we'll look into this for you ASAP.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    May 2012
    Location
    Kentucky
    Posts
    14

    Default

    Quote Originally Posted by Paul View Post
    Please email us the set of logs to support [at] conceiva [dot] com and we'll look into this for you ASAP.
    Sent....both crash dumps and log files.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks - we found a problem with Mezzmo v5.0.5.0 and fixed it just now. We've replaced the Mezzmo v5.0.5.0 installer on our web site with the fixed version (note: version number is the same). I suggest you download the latest Mezzmo installer from http://www.mezzmo.com and run it. You don't need to uninstall your current Mezzmo. The Mezzmo installer will detect your current Mezzmo and prompt you to repair it. Click Yes and Mezzmo will repair your Mezzmo fileset. Hopefully Mezzmo runs better now.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    May 2016
    Posts
    135

    Default

    What changed between 5.0.4 and 5.0.5 ?

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Quote Originally Posted by joe33067 View Post
    What changed between 5.0.4 and 5.0.5 ?
    Changelog here - http://forum.conceiva.com/showthread...-available-now!

    We did find a problem with the initial v5.0.5.0 release and fixed the issue soon after. We have updated the Mezzmo installer and autoupdate package on our web site (it has the same v5.0.5.0 version).

    If you are experiencing crashes in Mezzmo server, then we recommend you download the full Mezzmo installer from www.mezzmo.com and run it. You do not need to uninstall your current Mezzmo. The Mezzmo installer will detect your current Mezzmo and prompt you to repair it. Click Yes and the Mezzmo installer will update your fileset. It should work fine now.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    May 2012
    Location
    Kentucky
    Posts
    14

    Default

    Still having issues. Repairing did not fix my problem nor did a clean install. =(

    More logs sent.

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    OK - we'll analyze your logs shortly and report back to you via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9

    Default

    Yep exactly the same problem here logs already sent in. reverted to v4.1.30

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Sorry for the problems. We'll check your logs and email you shortly.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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