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Thread: Mezzmo Version 5 Media Server keeps crashing

  1. #1

    Default Mezzmo Version 5 Media Server keeps crashing

    Hi,

    All of a sudden we are unable to stream onto our TV. The file begins to play and then stops about 5 seconds in and we get an error message by Mezzmo stating that an error has occurred. It has sent crash dump files to a folder to be sent to Tech Support. Please help

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,610

    Default

    Sorry for the problem. Please upload the crash dump file to a filesharing site like Google Drive, Dropbox, OneDrive, etc. and email the download link to support [at] conceiva [dot] com.

    In the meantime, I recommend that you download the Mezzmo installer from www.mezzmo.com and run it. You do not need to uninstall your current Mezzmo. The Mezzmo installer will detect your current Mezzmo and ask you to repair the fileset. Click Yes. Mezzmo installer will repair your Mezzmo program files and hopefully you should be OK again.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jun 2012
    Posts
    327

    Default

    I had the exact same problem with the initial 5.0.5 release and my Samsung TV. The Mezzmo media server service would crash with a crash dump. It was only a problem with my Samsung TV. All other clients worked fine. I downloaded the newer 5.0.5 installer and did the repair. All is well now. The good lesson out of this is that I set the service to auto restart, in case of a future error.

  4. #4

    Default

    Hi Where do I find the Mezzmo installer?

  5. #5

    Default

    Hi Thanks for the reply, Ive already got the latest update installed, How do I find the installer off their site?
    Thanks.

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,610

    Default

    The latest Mezzmo installer is on www.mezzmo.com (click on the Download link).

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7

    Default

    And it seems to be only happening to my Samsung TV?
    Just tried it on a Telstra Tbox and it has played for few minutes now?
    Must be a glitch with the latest update?

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,610

    Default

    Your original post mentioned Mezzmo server was crashing. As mentioned in my reply, this issue has been fixed. To get the fix, you need to download the Mezzmo installer from www.mezzmo.com and run it. You do not need to uninstall your current Mezzmo. The Mezzmo installer will detect your current Mezzmo and ask you to repair the fileset. Click Yes. Mezzmo installer will repair your Mezzmo program files and hopefully you should be OK again.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9

    Default

    Ok I just ran the download and McAfee is saying the signature of mezzmo-setup.exe is corrupt or invalid? And Deletes it?

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,610

    Default

    You will need to disable McAfee on your computer and then download and install the Mezzmo installer. The Mezzmo installer is fine. After installing/repairing Mezzmo, you can enable McAfee again.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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