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Thread: Issues with Roku App

  1. #1
    Join Date
    Sep 2016
    Posts
    2

    Default Issues with Roku App

    Hello

    I am having issue with the Roku app playback. Installed Mezzmo server on computer in network and it appeared completed with all downloading of meta data and files. I loaded the app onto my Roku. All the movies appear in the movies folder. The first movie that I tried (Movie A), I clicked on play and it showed the loading bar with the green bar progressing a little bit two times. It then kicked me back to the movie title page. I tried another movie (Movie B) and it did the same thing. I then waited and went back to the first movie (Movie A) and it worked without issue. I went back to the 2nd movie and the issue continues. Just for giggles I went back to Movie A and now the movie will not play any longer. Anyone else having this problem or any ideas on what the issue might be and how to resolve?

    Thanks

    Mike

    [UPDATE] - I have two Roku devices. My hardwire one (XS) has no issues playing the file through the Mezzmo app. The issue is the one that is wireless Roku 1 (which is much closer to the router). I have checked the speed of the wireless network and that does not appear to be an issue.
    Last edited by kikboxr777; 09-12-2016 at 12:33 AM.

  2. #2
    Join Date
    Sep 2009
    Posts
    1,697

    Default

    Hi Mike,
    please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try playing Movie A and B on the wireless Roku then after the problem occurs send the logs to support [at] conceiva [dot] com so we can investigate. It could be a device profile issue so please check to make sure that the wireless Roku has the Roku Streaming Media Player profile set in 'Media Devices' in Mezzmo.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Quote Originally Posted by Peter View Post
    Hi Mike,
    please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try playing Movie A and B on the wireless Roku then after the problem occurs send the logs to support [at] conceiva [dot] com so we can investigate. It could be a device profile issue so please check to make sure that the wireless Roku has the Roku Streaming Media Player profile set in 'Media Devices' in Mezzmo.
    Thanks.. you solved my problem too.

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