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Thread: Strange Path Issue

  1. #1
    Join Date
    Mar 2012
    Posts
    208

    Default Strange Path Issue

    I am changing my path locations from local USB drives to a NAS and have the appropriate folders shared out and mapped. So far I have done just two of them.

    In the Mezzmo GUI, I changed the paths in the playlists, and can browse to them in the GUI just fine. I can even open a video file from within the GUI and it plays with VLC just fine when I right click and select Play. However, on my devices (including the Mezzmo web interface) there are no playable files visible in the changed playlists. Play To does not appear to work. I have re-started the Mezzmo service.

    The shared folders have my service account, which the Mezmo service is also running as, with Full Control to the folder, and I have checked a couple of files. The Mezzmo service account also has Full Control on the files.

    Do you have any ideas or am I just going to have to delete the playlists and start from scratch?

    Thank you.
    Last edited by ftanner; 09-25-2016 at 07:12 AM.

  2. #2
    Join Date
    Sep 2009
    Posts
    1,735

    Default

    Hi,
    when the Mezzmo server runs as a service it has limited permissions and this can result in it not being able to open files or browse folders. Please see http://www.mezzmo.com/wiki/doku.php?...ss_permissions for information on how to configure the service so that it can access the files.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Mar 2012
    Posts
    208

    Default

    Quote Originally Posted by Peter View Post
    Hi,
    when the Mezzmo server runs as a service it has limited permissions and this can result in it not being able to open files or browse folders. Please see http://www.mezzmo.com/wiki/doku.php?...ss_permissions for information on how to configure the service so that it can access the files.
    I already said that the service account has Full Control on the shares, folders, and files. In fact, I stay logged into the machine using the exact same account that I use for a service account, and did the file copies with the same account, so I know for a fact that it's not a service account perms related issue.

    Any other ideas?

  4. #4
    Join Date
    Sep 2009
    Posts
    1,735

    Default

    Please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try browsing to the playlist on a device then play a file and after it fails to play send the logs to support [at] conceiva [dot] com and we will investigate.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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