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Thread: How to get my register info ?

  1. #1
    Join Date
    Mar 2012
    Posts
    3

    Default How to get my register info ?

    So I bought DownloadStudio back in 2012 and I know what email address would of been used.

    So here the issue, my computer had some issues and I am now using a newer system but my information for DownloadStudio was on my old PC. So how can I get that information so I can use my version of DownloadStudio ?

    Thanks

  2. #2
    Join Date
    Sep 2009
    Posts
    1,715

    Default

    Hi,
    please send an email to support [at] conceiva [dot] com and include the email address you used to purchase DownloadStudio and we will send you your registration details.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Quote Originally Posted by Peter View Post
    Hi,
    please send an email to support [at] conceiva [dot] com and include the email address you used to purchase DownloadStudio and we will send you your registration details.
    what if we forget the email address or password??

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,610

    Default

    We will need your name, address and/or email address to look up your details in our sales database. If you have forgot this information, then there's no way we can retrieve your serial and license key .

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    Quote Originally Posted by Paul View Post
    We will need your name, address and/or email address to look up your details in our sales database. If you have forgot this information, then there's no way we can retrieve your serial and license key .
    oh. ok. I dont forget anything

  6. #6

    Default

    I faced same issue. However fortunately after few trial and error could able to recover my registration details. Don't you have any mechanism where we can feed mobile number to recover our details?

  7. #7
    Join Date
    Sep 2009
    Posts
    1,715

    Default

    We don't currently expose any mechanism for automatic recovery of registration details, if you send us an email and let us know the email address you used to purchase the software then we can lookup your details and email them back to you.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #8

    Default

    ok. I got it. thank you for quick reply.

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