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Thread: Another DirecTV Genie not finding Mezzmo

  1. #1
    Join Date
    Oct 2016
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    Indiana
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    Default Another DirecTV Genie not finding Mezzmo

    Add me to the list of people who can't get a newly installed Genie DVR to connect to (even see) my Mezzmo server. After a little tweaking I was able to get Mezzmo to find the new receiver and configured it as a Genie, but no go. The Genie can find and play media from my PC's Media Player when configured to stream via Media Share. My HR24 and HR22 have no problem playing media from Mezzmo.

    Has there been any progress in making this work for the newer DirecTV DVRs?

    TIA,
    Jim

  2. #2
    Join Date
    Sep 2009
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    Hi Jim,
    the last information I saw about the latest DirecTV Genie DVR was that there was a software update that was causing problems with the media player discovering servers, this has possibly been fixed by DirecTV now.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
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    Oct 2016
    Location
    Indiana
    Posts
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    Default

    Quote Originally Posted by Peter View Post
    Hi Jim,
    the last information I saw about the latest DirecTV Genie DVR was that there was a software update that was causing problems with the media player discovering servers, this has possibly been fixed by DirecTV now.
    Yeah, but...this is a brand new receiver - installed last week. I'll check the software version.

  4. #4
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    Oct 2016
    Location
    Indiana
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    Default

    Quote Originally Posted by jwclack52 View Post
    Yeah, but...this is a brand new receiver - installed last week. I'll check the software version.
    Yep - most recent firmware is installed: 0x0BF4

    Again, DTV Genie sees my PC's media share, Mezzmo sees the Genie, the device settings are correct, but the Genie doesn't see Mezzmo.

    JWC

  5. #5
    Join Date
    Sep 2009
    Posts
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    Can you please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try going to where Mezzmo should be listed on the DirecTV then send us the logs so we can investigate (support [at] conceiva [dot] com).

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6
    Join Date
    Oct 2016
    Location
    Indiana
    Posts
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    Default

    Quote Originally Posted by Peter View Post
    Can you please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try going to where Mezzmo should be listed on the DirecTV then send us the logs so we can investigate (support [at] conceiva [dot] com).
    You mean like those prior who you asked to do the same thing? What happened in those cases?
    JWC

  7. #7
    Join Date
    Sep 2009
    Posts
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    The prior logs we received for this thread showed the firewall or something else was blocking the communication, the Genie came in to the server with a request and Mezzmo responded then it did not come back after that.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #8
    Join Date
    Sep 2009
    Posts
    2,434

    Default

    We now have a profile working with the DirecTV Genie, this will be released with Mezzmo 5.1. Please email support [at] conceiva [dot] com if you would like to try it.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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