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Thread: Mezzo disappeared from my TV server list

  1. #1
    Join Date
    Nov 2010
    Posts
    2

    Default Mezzo disappeared from my TV server list

    Hi,
    I've installed Mezzmo (trial) - added a couple of movies to library to test connection (had to sort out my firewall first). My Samsung TV (B650) showed Mezzmo in the media server list and I could view at least one of the movies - other had "format not supported" error but we'll leave that for another time.

    I added a whole bunch of movies to my library, stopped and restarted the server. Now Mezzmo has disappeared from TV media server list.

    Things I've checked:
    Stopped my firewall just in case but that's not the problem.
    Checked the IP address on the media devices list which matches TV IP on my network.
    Restarted PC - standard check no.1
    Restarted media server several times - also checked still enabled in Windows Services.
    Went back after about 30min just in case there is some delay between TV server list and Mezzmo.

    Still no luck - any advice welcome.
    Thanks.
    Windows 7 Professional 64
    Intel Q6600
    4Gb RAM

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,599

    Default

    Hi,

    We have an updated device profile for the Samsung B, can you please e-mail support (at) conceiva (dot) com and we'll send it to you.

    We'll try to sort out the disappearing server over e-mail as well.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Nov 2010
    Posts
    2

    Default

    Hi,

    I sent you an email as requested. Appreciate your help with this.
    Thanks.
    Windows 7 Professional 64
    Intel Q6600
    4Gb RAM

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,599

    Default

    We'll get back to you via e-mail.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Nov 2010
    Posts
    2

    Default Same problem

    Hi,

    I have the same TV and am experiencing the same issues as Garran. I seem to be able to make Mezzmo reappear by hitting the internet button and connecting the TV to the internet. Once I've done this Mezzmo reappears. Secondly, I get the odd 'format not supported' error occasionally. Sometimes it will occur on a movie I've been able to play previously. Thirdly, movies will occasionally decide to skip to the next file. There doesn't appear to be a pattern to this......just happens now and then

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,599

    Default

    Can you please e-mail support as well and we'll sort it out for you.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Nov 2010
    Posts
    2

    Default

    Cheers. Support request sent.

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