Results 1 to 5 of 5

Thread: Issue Playing MP4 on Samsung Ue32K5600

  1. #1
    Join Date
    Jan 2017
    Posts
    3

    Default Issue Playing MP4 on Samsung Ue32K5600

    Hi,

    I have recently bought a new Samsung television (UE32K5600) and for some reason it refuses to play MP4 files from my Mezzmo server. I have other, older, Samsung TV's in the house that do play the same MP4 files from the same Mezzmo server.

    The television is hard wired to a Solwise 1200AV SmartLink PowerLine HomePlug AV2 Ethernet Adapter back to the BT Home HUB (v6) router, the other TV's in the house are connected to the BT Home Hub via WIFI.

    From a Mezzmo perspective the only difference I can see is that this new TV has been identified as having a device profile of 'Generic device (NTSC)' whereas the other Samsung TV's have a device profile of 'Samsung H' or 'Samsung D'.

    I have tried deleting the device from Mezzmo but it still gets added back in as a 'Generic Device (NTSC)'.

    Any ideas what device profile I could use as I presume that is my issue?

    Thanks
    Rennie

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,612

    Default

    Hi Rennie,

    First step, update your Mezzmo to the latest version (v5.1.1.0) that we just released. Get the latest version from Help -> Check For Updates menu item. After upgrading, go to the Media Devices dialog and edit your Samsung K-series TV. Change the device profile to 'Samsung J' and try streaming now. It still no success, then right-click on the MP4 video in Mezzmo and click 'Get FFmpeg Information'. Post that information here.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jan 2017
    Posts
    3

    Default

    Hi Paul,

    Many thanks for your advice. I have followed all your steps and I am happy to report that I can no play back MP4 files. I appear to have a new issue in that Mezzmo doesn't appear on this new TV sometimes but a hard reset of the telly brings it back to life, nothing major so can live with that.

    Thanks for your help.

    Regards
    Rennie

  4. #4
    Join Date
    Jan 2017
    Posts
    3

    Default

    That should read 'I can now play back MP4 files'

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,612

    Default

    OK - glad you are up and running now . Regarding your TV not listing Mezzmo sometimes, try decreasing the SSDP interval in the Media Server Settings dialog. It may help. See http://www.mezzmo.com/wiki/doku.php?...ement_interval.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

Similar Threads

  1. Playing DVD - chapter advance issue
    By pedritonaz in forum Mezzmo Questions and Support
    Replies: 1
    Last Post: 02-12-2013, 09:07 AM
  2. Samsung UN46D6000 playing MKV with subtitles
    By Gary in forum Mezzmo Questions and Support
    Replies: 6
    Last Post: 01-03-2012, 09:51 AM
  3. Samsung BD-C6500 not playing audio
    By Riash in forum Mezzmo Questions and Support
    Replies: 1
    Last Post: 09-19-2011, 09:04 AM
  4. Samsung Issue. Need help.
    By adrianv in forum Mezzmo Questions and Support
    Replies: 4
    Last Post: 04-18-2011, 09:10 AM
  5. Samsung 40C650 not playing H.264
    By leeh007 in forum Mezzmo Questions and Support
    Replies: 5
    Last Post: 11-18-2010, 08:33 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •