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Thread: Android App on FireTV using wrong audio track when multiple tracks available

  1. #1
    Join Date
    Jul 2012
    Posts
    4

    Default Android App on FireTV using wrong audio track when multiple tracks available

    Hello!
    I recently bought the Mezzmo Android app for FireTV. The app is quite cool, I am using Mezzmo for PC now for long time so it is nearly a perfect addon...

    There is only one thing I find quite annoying.
    The files I am streaming have 2 audio tracks.
    1st is german, 2nd track is english.
    When playing these files it is always in english. When I check for the audio settings in the Android app german is correctly set as language. I found out that I can switch to englisch, playback the file for a second then again set audio back to german. Then the Mezzmo player is correctly using german audio track.

    Please fix!

  2. #2
    Join Date
    Sep 2009
    Posts
    1,676

    Default

    Hi,
    thanks for reporting this issue, we will try to reproduce it here and fix it.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Sep 2009
    Posts
    1,676

    Default

    I tested here using an mkv file that had multiple audio tracks:

    English
    English
    Spanish
    Spanish

    I tried playing the file in Mezzmo Android and the English track was played and shown as selected in the app. I then went to Mezzmo and the properties of the file and on the Video tab I selected the first Spanish track then I clicked OK and when to Mezzmo Android and refreshed the listing and then played the file and Spanish was played and selected when I opened the audio menu in the video player.

    Could you please make sure that in Options in Mezzmo under Streaming you have German added as the Preferred language then check in the properties of the file in Mezzmo on the Video tab to make sure the German language track is selected then try streaming the file in the Android app. If it still plays English then there may be a problem in detecting the language correctly in the file, can you please send us a sample file to test here so that we can reproduce the issue? If you can upload the file somewhere like dropbox and then send a download URL to support [at] conceiva [dot] com we can try to reproduce the issue here.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  4. #4
    Join Date
    Jul 2012
    Posts
    4

    Default

    Hi!
    I checked the videos properties in the video tab. Preferred audio channel is set to german at all files.
    Then I checked Extras->Options>Streaming Preferred audio is also set to german.
    When I play the files in VLC , the correct german audio track is selected.
    If I playback the files in Android App it happens as described before. The audio setting in the Androi app show that german is selected but english is played.
    This happens with all files that have multiple audio tracks, well mostly 1st track is german, 2nd is english. Switching to english and back to german works as workaround.

  5. #5
    Join Date
    Sep 2009
    Posts
    1,676

    Default

    Can you please upload a sample file to dropbox or google drive and send us a download link to support [at] conceiva [dot] com so that we can test it here and try to reproduce the problem?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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