Help!
I've tried everything that is suggested in the online user guide to correct the problem I'm having, all to no avail.

Here's what happens:
I have a letter-boxed movie that needs to be transcoded. Before transcoding, it will play to my Sony Bravia KDL-55W800B with the correct aspect ratio, letter-box intact. Once transcoded, using the Sony Bravia KDL (2015 Models) Device Profile, the letter-box is gone and video is stretched vertically. None of the solutions suggested for aspect ratio problems seem to make a difference.

Hope somebody has a solution!
Thanks.