Quote Originally Posted by Peter View Post
When you try to play the file on the iPhone if you don't refresh the listing then the URL will still have the information set to transcode the file. If the app you are using caches the listing then you may need to exit the app and then restart it and browse to the file so that the URL for the original file is used.
Okay, today closed the Mezzmo app on phone the way to close all apps for iphone so as to not have that cached data an issue. In Mezzmo on server, made sure for that one video, all transcodes under transcode app was cleared out and closed. Went back in to ensure that happened and it did. clicked then on "use original file" and ascribed that to the iphone. Went to media devices to make sure that the iphone was not going to be able to transcribe. The video still played wide. I then went to the video transcribe button and once again both a transcoded file and the original file had reappeared and were both clicked. I'm not sure what else I could have done in this case.

Christian