Mezzmo Server process does not start on Win 10 Creators Update - Error 1053

[BeFi]

I have upgraded my Win10 Pro server to Creators Update 1703 (Build 15063.13) today.
Since then the Mezzmo Media Server process fails to start with Error 1053 "The service did not respond to the start or control request in a timely fashion".

Logfiles from two failed requests to start the media server from the Mezzmo GUI attached.

Best Regards
Bernhard


MezzmoMediaServer_Apr062017.zip

[dsimonas]

I have upgraded my Win10 Pro server to Creators Update 1703 (Build 15063.13) today.
Since then the Mezzmo Media Server process fails to start with Error 1053 "The service did not respond to the start or control request in a timely fashion".

Logfiles from two failed requests to start the media server from the Mezzmo GUI attached.

Best Regards
Bernhard


MezzmoMediaServer_Apr062017.zip

I have exact same issue after upgrading to Win 10 Creator Update... Repair using setup file didn't help. Tried uninstall Mezzmo and install it again, this time I get "The Mezzmo media server could not be registered on your computer"

[Peter]

Hi,
you can try going to 'Media Server Settings' and set the Mezzmo server to run as a Windows Console process to see if the server starts. If it does start correctly and run you can then try going back and changing it to run as a Windows Service again to see if it will start.

[dsimonas]

Hi,
you can try going to 'Media Server Settings' and set the Mezzmo server to run as a Windows Console process to see if the server starts. If it does start correctly and run you can then try going back and changing it to run as a Windows Service again to see if it will start.

It does work in console mode, but trying to change back to service same error appears. I don't see mezzmo service in windows services after clean install, maybe there is a way to register it manually?

[Peter]

When you change from console mode to service mode Mezzmo should automatically create the service.

[dsimonas]

It does not... After clean install I get this error:

Capture.PNG

[Peter]

After a clean install the Mezzmo server should be set to run as a console process then you would need to change it to run as a Windows service and at this point do you see this error? It may be that the service registration is failing for some reason, please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then try setting the Mezzmo server to run as a service and then after the error appears send the logs to support [at] conceiva [dot] com and we will have a look.

[BeFi]

I changed the server process to console mode. Doing so I got a popup from Windows Defender Firewall to allow access – which I did (for Local Networks).
I could then successfully start the server process via the console.

Then I tried to switch back to service mode which immediately created error messages and led to a dead-end loop from which I could only escape by killing Mezzmo entirely.
After restarting Mezzmo’s console I could revert to console mode which seems to work ok,

Logs of the entire series of actions have been sent via separate email.

[dsimonas]

sent my logs to you. Hope you will find whats wrong :/

[adel001]

I have the same problem. I tried what was suggested but no luck. please advise how to solve it.