Well, as you say, the problem isn't happening now so presumably there has been a change by Amazon. Thanks for checking this out anyway. Great support as always.
Well, as you say, the problem isn't happening now so presumably there has been a change by Amazon. Thanks for checking this out anyway. Great support as always.
I am still getting the issue FireTV version 5.2.4.1. I got the update on 04/19/2017 and that would be almost exactly when I noticed the issue.
It happens every time and is unrelated to the OS loading because if I have been watching something on Mezzmo, exit Mezzmo and then come back it just fails to open.
Can you please check the build version that appears in the brackets next to 5.2.4.1 to see if it matches mine? Also please try going to Settings then Manage Applications and select Mezzmo then try forcing the app to stop and launch it again to see if this works.
Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
Twitter: https://twitter.com/conceiva_mezzmo
Web: http://www.mezzmo.com
FYI, here are the Software build versions for the three Fire devices I have:-
Fire TV (1st Gen) 5.2.4.1 (573210520)
Fire TV Stick (1st Gen) 5.2.4.1 (573210520)
Fire TV Stick (2nd Gen) 5.2.4.1 (573210620)
And I can confirm there are currently no issues when re-opening the App on any of the devices.
It looks like the build version is the same. Please let us know if stopping the app from Manage Applications allows it to run again.
Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
Twitter: https://twitter.com/conceiva_mezzmo
Web: http://www.mezzmo.com
Are you exiting the Mezzmo app or just pressing the home button to return to the main menu of the Fire TV? If you are exiting the app please try leaving it running and just use the home button on the remote to return to the menu or if you are just using the home button please try exiting the app from the menu. We have tested here and if we exit the app we can always return to it, we will try leaving it running to see if this is causing the issue.
Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
Twitter: https://twitter.com/conceiva_mezzmo
Web: http://www.mezzmo.com
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