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Thread: Thank you for your Support

  1. #1

    Default Thank you for your Support

    I've been using Mezzmo for about a year now, and have had the occasion to contact Conveiva support a few times. I would like to acknowledge their excellent support practices: knowledge, quick response, and tenacity to solve any and all problems we users throw at them. And, they are very patient with our questions. I have been in the computer business in one way or another for 40 years, and I know from front line experience that good support after a sale is key to keeping customers and adding new customers for all products, whether hardware or software. The reason Mezzmo works so well today is in large part due to the superb ongoing support and followup we receive from this dedicated group.

    So, thanks again!

  2. #2
    Join Date
    Sep 2009
    Posts
    1,735

    Default

    Thanks, we appreciate the feedback.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Nov 2017
    Posts
    2

    Default

    Quote Originally Posted by Marry Jonhson View Post
    I've been using Mezzmo for about a year now, and have had the occasion to contact Conveiva support a few times. I would like to acknowledge their excellent support practices: knowledge, quick response, and tenacity to solve any and all problems we users throw at them. And, they are very patient with our questions. I have been in the computer business in one way or another for 40 years, and I know from front line experience that good support after a sale is key to keeping customers and adding new customers for all products, whether hardware or software. The reason Mezzmo works so well today is in large part due to the superb ongoing support and followup we receive from this dedicated group.

    So, thanks again!
    I couldn't agree more. Whenever I've been stuck with a problem - be it system misbehaviour or the inability to figure out the best way to do something - I've always come back to my PC the next day to find a knowledgeable and helpful response. I too worked in the computer business for over 40 years (in both development and support) and really appreciate the very high standard.

  4. #4
    Join Date
    Oct 2012
    Posts
    68

    Default

    +1 to this. I've had nothing but a great experience on the few occasions i've needed for help/support.

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