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Thread: Having disconnects, what to look for in log ?

  1. #1

    Default Having disconnects, what to look for in log ?

    Hi all,

    I have been having disconnects for a long time now. During movie watching of 2 hours, I am guaranteed to have at least 2-3 disconnects. The message on my Samsung TV will be, that mezzmo server disconnected.

    I have activated logs, and noted down the exact time the disconnect happened, but the logs are a bit overwhelming to be honest, so what do I look for, to hopefully have an understanding of whats going on ?

    I have the following setup, my PC streaming being a i7 machine with 16GB ram, and a Nvidia 960 graphicscard, and connected to my Asus router AC88U wired by a gigabit connection. TV is on 5Ghz Wireless, being a Samsung E class Plasma. I do not have any networking problems whatsoever, so very frustrating.

    And i have already followed the advice to set Server advertisement Interval to max without luck.

    Thanks in advance.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,565

    Default

    Please zip up your logs and email them into us at support [at] conceiva [dot] com. We'll analyze them for you and recommend various things to try to get up and running.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Quote Originally Posted by Paul View Post
    Please zip up your logs and email them into us at support [at] conceiva [dot] com. We'll analyze them for you and recommend various things to try to get up and running.
    Thanks Paul, appreciated, done as instructed.

  4. #4
    Join Date
    Sep 2009
    Posts
    1,440

    Default

    The logs show a lot of UPnP traffic coming from 192.168.1.2 just before the disconnect:

    NOTIFY * HTTP/1.1
    HOST: 239.255.255.250:1900
    CACHE-CONTROL: max-age=100
    LOCATION: http://192.168.1.2:49152/nasdevicedesc.xml
    NT: upnp:rootdevice
    NTS: ssdp:alive
    SERVER: Linux/3.10.39, UPnP/1.0, Portable SDK for UPnP devices/1.6.6
    X-User-Agent: redsonic
    USN: uuid:73656761-7465-7375-636b-0090a9e11384::upnp:rootdevice

    and also from Google Chrome on 192.168.1.6 the pc hosting the Mezzmo server. You can try disabling UPnP on the nas device and/or closing Chrome on the PC to see if this prevents the disconnects.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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