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Thread: DownloadStudio not remembering the list of files to download

  1. #11

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    Hi Peter
    As you know, I have been using 10.0.4.2 since we last spoke and things are much better. However, I had a scenario just now which means that we haven't completely solved the problem. DS had about 50 files in its list with just one in a state of connecting. Because it was minimised to the tray icon, when I logged off the computer, it prompted me to say that a download was in progress with the check box to Auto-resume the download. I cancelled this dialog to stop the shutdown of DS. Then in DS, I stopped the single download that was still connecting and then specifically closed the application. I then logged off the computer and back on again only to find that DS no-longer had the 50 or so files in the list but had one single failed download of about 4 days ago which was not actually valid anymore.
    This suggests to me that for some reason, it still isn't persisting the list of downloads when the app is closing.
    Many thanks
    Chris

  2. #12
    Join Date
    Sep 2009
    Posts
    2,698

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    Hi Chris,
    could you please go to c:\users\<username>\appdata\roaming\Conceiva\Downl oadStudio (where <username> is your username) and add the files in this folder to a zip and send it to support [at] conceiva [dot] com so we can check to see if the database contains the download jobs?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
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