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Thread: No HEVC x265 Support over DLNA LG

  1. #11
    Join Date
    Mar 2012
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    227

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    Quote Originally Posted by Paul View Post
    Thanks - we have replied to your email with the new device profile.

    For any feedback or suggestions with the Mezzmo for Roku app, please email us directly at support [at] conceiva [dot] com. We're happy to get your suggestions.
    Unless I did something wrong, that didn't fix it. I put the device profile and XML in the ProgramData folder like it said, but there was no All Users like it said to. Then I exited the Windows app and opened it back up and selected LG (2017) and checked to see that transcoding was enabled. It still transcoded it.

  2. #12
    Join Date
    Jun 2012
    Posts
    363

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    Did you stop / restart the Mezzmo server using the Stop Media Server button ? This is required to read a new profile. Exiting the Windows application and restarting doesn't restart the Mezzmo server, it just restarts the Windows Mezzmo application.

  3. #13
    Join Date
    Mar 2012
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    227

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    Quote Originally Posted by jbinkley60 View Post
    Did you stop / restart the Mezzmo server using the Stop Media Server button ? This is required to read a new profile. Exiting the Windows application and restarting doesn't restart the Mezzmo server, it just restarts the Windows Mezzmo application.
    Yeppers. Sure did.

  4. #14
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

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    OK - please turn on logging in Mezzmo (see http://www.mezzmo.com/wiki/doku.php?id=using_logging). Restart your Mezzmo server and try streaming the HEVC video again. When Mezzmo starts to transcode your video whilst streaming it to your LG TV, then you can stop Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #15
    Join Date
    Mar 2012
    Posts
    227

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    Quote Originally Posted by Paul View Post
    OK - please turn on logging in Mezzmo (see http://www.mezzmo.com/wiki/doku.php?id=using_logging). Restart your Mezzmo server and try streaming the HEVC video again. When Mezzmo starts to transcode your video whilst streaming it to your LG TV, then you can stop Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.
    Logs sent.

  6. #16
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

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    Thanks - we found the problem & have emailed you a new device profile to try.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #17
    Join Date
    Mar 2012
    Posts
    227

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    For everyone watching this thread, there is a working LG (2017) profile now. E-mail them.

  8. #18
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

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    We will add this device profile to the new Mezzmo version that we are preparing now. All users will get it via Auto Update.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #19
    Join Date
    Apr 2014
    Posts
    28

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    I've got a Samsung UN55KS8000.
    I'm using Mezzmo's profile Samsung K.
    Transcoding is ON.
    All is well, except for *some* x265 files.
    For this one particular flick, it plays fine on my PC (via VLC), but will not stream.
    I tried turning off transcoding, made no difference.
    For the most part, Mezzmo is fabulous at handling x265 files types -- it has no problem even with 10bit, which trip up most of my friends.
    So, I'm just curious about this one !@#$%! video file that will not play, so that I can avoid those in the future.
    What can I tell you about this file so that you can help me identify the problem?
    Thanks in advance...

  10. #20
    Join Date
    Sep 2009
    Posts
    1,979

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    Can you please post the ffmpeg information of the file so that we can check to see if there is anything that might indicate a problem? Right-click on the file in Mezzmo and select Get FFmpeg Information then copy and paste it into a post here.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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