Hi,

I'm having come trouble with a number of films on my EX750B using the 2016 models UHD profile. The video plays fine, however I get a message saying "Audio format not supported"

I've had some success with the Panasonic 2011 models NTSC profile on these films, but then a bunch of others transcode at about 21fps. I have attached the FFmpeg details for one of the films for which audio won't play.

I suspect it because the Panasonic doesn't like DTS 7.1 audio? Is there a better profile available?

Thanks


FFmpeg info for film that DOESN'T work


ffmpeg version N-78742-gf477849 Copyright (c) 2000-2017 the FFmpeg developers
built with gcc 4.9.2 (GCC)
configuration: --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread -lstdc++' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --pkg-config-flags=--static --disable-w32threads --enable-libvpx --enable-libvorbis --enable-libtheora --enable-libx265 --enable-cuda --enable-cuvid --enable-dxva2 --enable-libmfx --enable-nvenc --enable-gnutls --extra-libs='-lz -lnettle -lhogweed -lgmp -lidn -lws2_32 -lcrypt32'
libavutil 55. 74.100 / 55. 74.100
libavcodec 57.103.100 / 57.103.100
libavformat 57. 76.100 / 57. 76.100
libavdevice 57. 7.100 / 57. 7.100
libavfilter 6.100.100 / 6.100.100
libswscale 4. 7.102 / 4. 7.102
libswresample 2. 8.100 / 2. 8.100
Input #0, matroska,webm, from 'P:\ServerFolders\Videos\Marvel\Captain America First Avenger.mkv':
Metadata:
title : FROSTBITE_EU.Title800.BlurayRip
encoder : libebml v0.7.8 + libmatroska v0.8.1
creation_time : 2016-05-03T21:32:39.000000Z
Duration: 02:04:11.58, start: 0.000000, bitrate: 33699 kb/s
Chapter #0:0: start 0.000000, end 492.158000
Metadata:
title : (01)00:00:00:000
Chapter #0:1: start 492.158000, end 896.812000
Metadata:
title : (02)00:08:12:158
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Metadata:
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Metadata:
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Metadata:
title : (05)00:30:39:128
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Metadata:
title : (06)00:38:39:859
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Metadata:
title : (07)00:45:52:166
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Metadata:
title : (08)00:51:58:156
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Metadata:
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Chapter #0:9: start 3839.293000, end 4342.588000
Metadata:
title : (10)01:03:59:293
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Metadata:
title : (11)01:12:22:588
Chapter #0:11: start 4750.662000, end 5307.051000
Metadata:
title : (12)01:19:10:662
Chapter #0:12: start 5307.051000, end 5633.002000
Metadata:
title : (13)01:28:27:051
Chapter #0:13: start 5633.002000, end 6140.342000
Metadata:
title : (14)01:33:53:002
Chapter #0:14: start 6140.342000, end 6645.055000
Metadata:
title : (15)01:42:20:342
Chapter #0:15: start 6645.055000, end 6826.319000
Metadata:
title : (16)01:50:45:055
Chapter #0:16: start 6826.319000, end 7451.360000
Metadata:
title : (17)01:53:46:319
Chapter #0:17: start 7451.360000, end 7451.584005
Metadata:
title : (18)02:04:11:360
Stream #0:0: Video: h264 (High), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 48003.07 tbn, 47.95 tbc (default)
Stream #0:1(eng): Audio: dts (DTS-HD MA), 48000 Hz, 7.1, s32p (24 bit) (default)
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 41, 100
---> Frame rate: 23.98
---> Aspect ratio: 16:9 PAR=1:1
---> Duration: 02:04:11