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Thread: Toshiba Smart TV not showing all files

  1. #1

    Default Toshiba Smart TV not showing all files

    I have Mezzmo Pro 5.2.0.0 running on windows server 2016 essentials.
    I can stream to many devices (PCs,Fire TV, Roku ETC) all of which can see all the files on the server.
    I have a Toshiba smart TV with DLNA client that plays and displays most of the files, but some are not presented in the list.
    E.G. I have all episodes of Breaking Bad saved as MP4 files but series 1 episodes 2,3 and 6 do not show, but all others do.
    All other devices do show these...

    Any Ideas ?

  2. #2
    Join Date
    Sep 2009
    Posts
    1,643

    Default

    Hi,
    it may depend upon the profile, if Mezzmo is listing the files in a format not supported by the device then they may not be shown. Can you please tell us which device profile is assigned to the TV in 'Media Devices' in Mezzmo?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Peter,

    It seems to have been picked up by the JVC TV profile.
    I have also changed the profile to "Always Deliver" on all of the advanced settings with no effect.

    Thanks

  4. #4
    Join Date
    Sep 2009
    Posts
    1,643

    Default

    Can you please try changing the profile to 'Toshiba TV (2013 Models)' to see if this works better. You should also change the Advanced Settings back to default as this can cause problems if modified.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    Peter,

    Same result.

  6. #6
    Join Date
    Sep 2009
    Posts
    1,643

    Default

    Can you please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try browsing Mezzmo on the TV and then send the logs so support [at] conceiva [dot] com and let us know the title of some of the files that are not being listed so that we can find them in the logs.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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