Hello,

Been using Mezzmo for years and I love it. The past few months though, using same PC, TV and configuration as I always did, a LOT of videos that I stream to my TV (Samsung old C series without transcoding as I always did) show "Preparing to play" for up to a minute before starting playback... often, "Preparing to play" stays on a long time, and the TV crashes and restarts on its own.

The same video will sometimes start eventually or crash the TV.

Some movies at 5gb will start instantly, and some TV shows at 600mb will never play and crash the TV.

I tried with transcoding ON without any improvement. Reset the DB changed nothing either.

Would sending you a log help with a specific file that either crashes or takes forever to start? If so, please remind me of the proper steps to create a useful log.

thanks!