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Thread: Started having issue with media server / media player

  1. #1
    Join Date
    May 2016
    Posts
    136

    Default Started having issue with media server / media player

    I've recently run into a situation where, if I am watching a video on my media player, it works fine. When the video ends, I can choose another, go to a different folder, etc.

    However, I have experienced the case, multiple times, where if I leave my media player active, but not playing anything, for a few hours, I will need to stop the mezzmo service on my media server, then refresh my media player (often several times) before I am once again able to see and play titles.

    Just wondering if this is a common occurrence.

    Thanks

    Joe

    platform:
    media server, windows 7, running as a service.
    media player: kodi on a 'linux' box, using mezzmo plugin

  2. #2
    Join Date
    Sep 2009
    Posts
    2,677

    Default

    Hi,
    it may be an issue with a setting on your router or PC, please see http://www.mezzmo.com/wiki/doku.php?...sted_on_device for a list of settings to check

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    May 2016
    Posts
    136

    Default

    I reviewed that link, and I'm not sure that's where the issue lies. I say this, because, as I said, when I restart the mezzmo service on my windows machine, and then do a "refresh" from the media player, the mezzmo media server will pop up as a choice.

    I'm not sure why, after playing a title, and leaving the player alone for a few hours, it loses contact with the media server. Do you really think that would be a setting in the router ?

  4. #4
    Join Date
    Sep 2009
    Posts
    2,677

    Default

    Mezzmo sends Notify messages over the network when the server starts to tell devices about the server so that they can connect, devices can also send m-search messages over the network to which Mezzmo server will reply with a Notify telling them how to connect. If the Notify messages are being blocked or the m-search is being blocked then devices cannot see the server and after the 'alive' timeout expires (3 hours by default) the device may remove the server from the list or just stop communicating with it. This is why a router or firewall blocking the communication can cause the device not to see the server after a period of time.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    May 2016
    Posts
    136

    Default

    Any idea where I would look for those types of settings?

  6. #6
    Join Date
    Sep 2009
    Posts
    2,677

    Default

    It depends upon which firewall software you are running on your PC and your brand of router, have you recently changed routers or firewall on the PC?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    May 2016
    Posts
    136

    Default

    I'm using Windows Firewall (Windows 7). I'm using the Netgear Nighthawk X6 for my wifi. I haven't upgraded the router f/w, current Firmware Version V1.0.2.44_1.0.96.
    V1.0.2.44_1.0.96

  8. #8
    Join Date
    Sep 2009
    Posts
    2,677

    Default

    Can you please try temporarily disabling the firewall in the router to see if this is causing the problem. If the problem still occurs you can try disabling the Windows Firewall instead to see if this is where the problem lies.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9
    Join Date
    May 2016
    Posts
    136

    Default

    Access control has never been enabled. I've disabled Windows Firewall and will test it over the next few days to see how it behaves. What do you think about Symantec Network Threat or Proactive Threat? You think one of those services could be causing problems?
    Last edited by joe33067; 06-13-2018 at 01:28 PM.

  10. #10
    Join Date
    Sep 2009
    Posts
    2,677

    Default

    Yes either of these can cause a problem if they start blocking packets to/from Mezzmo server.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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