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Thread: Mezzmo: Display of existing video thumbnails broke after backup restore on new system

  1. #11
    Join Date
    Apr 2018
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    If you're referring to the path in the pulldown transcode screen, yes it seems correct.

    The strange thing is some are now showing, and some are not. On the screen it shows a white box with a grey box in the middle and an asterisk in the center where the icon should be.

  2. #12
    Join Date
    Sep 2009
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    1,713

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    It could be a permissions issue, can you please enable diagnostic logging in options in Mezzmo then after restarting your Mezzmo media server try browsing the files on the Roku and then send the logs to support [at] conceiva [dot] com so we can investigate.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #13
    Join Date
    Apr 2018
    Posts
    32

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    OK, I got it fixed.

    There were 3 issues. When changing (moving) the database to a new drive, The Mezzmo database does not correctly update the paths in the following areas: MGOBackdrop and MGOPoster
    This caused the Icon/Thumbnails issue.

    Using PixelAviator instructions, code (Thanks PA), and SQLiteSpy, I got the paths corrected. This fixed the images/thumbnails in the Mezzmo windows program.

    The problem with the Roku icons was caused by a corrupted Device profile or something along those lines.

    I discovered this while testing some of my other Roku's, and They were showing the correct icons.

    Once I switched profiles, and restored the original profile, The Icon problem was fixed.

    Although the problems are not likely related, There does seem to be a problem with the backup/restore/move database function. Maybe this is Windows 10 related?

    BTW, I'm never moving the database again..LOL

  4. #14
    Join Date
    Sep 2009
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    Glad to hear you have resolved the problem, we have had a few users report this issue but have not been able to reproduce it here yet. When the database is moved using the field in options the MOGBackdrop and MGOPoster tables are updated but there may be cases where this does not happen.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #15
    Join Date
    Apr 2018
    Posts
    32

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    Thanks Peter,

    Just to be a bit more clear.
    This happened while using the tools\options\mezzmo database location.

    The Media files themselves where not moved, so I did not use the Tools\Maintain library\options.

    When I changed it from it's original place on the "G" drive to "C" drive, That's when it went downhill.
    It prompts if I want to move the database to the new location, I selected "yes"
    It seems to work ok, but when restarted, all the icons are messed up.

    I changed it back to the "G" drive again, and that fixed the icons as you outlined in the post.

    I tried it a second time, and I got the same results. That's when I checked with the SQLiteSpy and found out what happened.

  6. #16
    Join Date
    Apr 2018
    Posts
    32

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    Still have some issues I think.

    Last night, I ran the tools\maintain files\ with the following settings: "Update all attributes"
    and "Remove files not found" settings ticked, and the icons were messed up again.
    I did this to clean up any loose ends from the Database move. Guess that wasn't a good Idea.

    When troubleshooting, I discovered that the Artwork\Posters file was reduced from 600+ MB to 105MB or so.
    Once I restored the Posters directory and contents, The problem was fixed again.

    Should this have happened? or do I still have an issue with the Mezzmo database?

    TIA,

    RB

  7. #17
    Join Date
    Sep 2009
    Posts
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    Did you have the option to update artwork selected? If you did then this will remove the existing artwork and replace it so this could be the problem. If you run Maintain Library again does the Posters folder get reduced again?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #18
    Join Date
    Apr 2018
    Posts
    32

    Default

    Yes, I had update artwork selected.
    But the artwork was deleted, not replaced. It changed most of them to what looks like folders.

    I did not run it again for fear of the same thing happening again.

    I also ran into another problem with a few icons that were messed up on the Roku, but looked OK in the program. The only way I could fix them was to deleted them in the program, and then replace them manually.

    I'm not sure what's going on, but it looks like I may have to start with a fresh copy and rebuild it. Not ideal as I have a pretty big collection, but it looks like something may be corrupted.

  9. #19
    Join Date
    Sep 2009
    Posts
    1,713

    Default

    Could you add your Mezzmo.db file to a zip and send it to support [at] conceiva [dot] com so that we can investigate?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  10. #20
    Join Date
    Apr 2018
    Posts
    32

    Default

    Thanks for the kind offer, but at this point it seems to be getting better.

    I will try again Monday to let it run with delete files not found, and see what happens.

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