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Thread: Mezzmo suddenly won't run

  1. #1
    Join Date
    Jul 2016
    Posts
    18

    Default Mezzmo suddenly won't run

    Mezzmo won't run. Mezzmo.exe is in its correct folder location, but double-clicking on it (or right-clicking and selecting "Open") produces nothing: no error message, no temporary indication that the program is running in Task Manager, no errors popping up in the Windows Event Viewer, nothing. It's like Mezzmo.exe is just executing a single "return" instruction and doing nothing.

    I haven't changed anything with respect to Mezzmo recently, haven't tried to manually update, haven't touched the settings, haven't added new media files, nothing. It just stopped working.

    I'm wondering if a Windows Update could have done this? Or a failed Mezzmo update in the background?

    Mezzmo is installed on a Windows 10 64-bit system with fast quad-core processor, 16GB RAM, and plenty of space on the C: drive. Everything else on this PC works fine.

    Any ideas what's wrong?

    What should I do? I'd like not to lose my settings.

    Thanks!

  2. #2
    Join Date
    Sep 2009
    Posts
    1,715

    Default

    Can you please open the windows event viewer by pressing the windows key and r then type eventvwr and press enter and go to Windows Logs and select application to see if there are any errors listed for Mezzmo?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jul 2016
    Posts
    18

    Default

    When I first posted the issue I had checked the event viewer for any Mezzmo-related application events - there were none.

    I'm away from that PC now for the next week or two. In the meantime please let me know what else I can check or try when I get back.

    Thanks!

  4. #4
    Join Date
    Sep 2009
    Posts
    1,715

    Default

    It is also possible that Mezzmo is set to start minimized, do you see the Mezzmo icon on the Windows Task bar?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Jul 2016
    Posts
    18

    Default

    No, it does not start minimized. It does not start at all - nothing shows up in Task Manager (not even a transient blip), nothing on the task bar.

    Can I just reinstall the latest version? (as something to try)

  6. #6
    Join Date
    Sep 2009
    Posts
    1,715

    Default

    Yes you can try downloading the installer from our website and run it to repair the installation files.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Jul 2016
    Posts
    18

    Default

    Hi Peter,

    Running the installer downloaded from your website did the trick, I'm able to start/run Mezzmo again.

    Thanks!
    LRC

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