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  1. #1
    Join Date
    Nov 2015
    Posts
    18

    Default Not recognizing certain TV series

    I have 40 different series in my TV SERIES folder on my computer. There are four that I cannot get Mezzmo to recognize. I have tried numerous times by updating the folder, with no luck. I know they are labeled correctly because they are labeled like all of my other TV series.

    The titles are ABSENTIA - JACK IRISH - THE BIG INTERVIEW and TOM CLANCY'S JACK RYAN

    A sample of the path is as follows - G/TV SERIES/ABSENTIA (2017)/SEASON 1/ABSENTIA_S01E01 COMEBACK.MKV

    Another sample is - G/TOM CLANCY'S JACK RYAN/SEASON 1/TOM CLANCYS JACK RYAN - S01E01 - PILOT.MKV

    Anybody have any suggestions as to what might be wrong?

    Thank you all ahead of time for your assistance. These four series are driving me crazy to try and fix.

  2. #2
    Join Date
    Jun 2012
    Posts
    1,007

    Default

    Mezzmo uses www.thetvdb.org to pull metadata for TV shows. You can always go there and see how they exist and are named. The first one is just named Absentia in www.thetvdb.org. I verified Mezzmo pulls it with just that name. One of the ways to manage this better is to leverage a series.xml file in the folder with your TV files. I use a series.xml file quite a bit when shows are harder to identify or scenarios where there is a remake with the same name.

    Here's the format of a series.XML files:

    <series>
    <seriesname>Absentia</seriesname>
    </series>

    Indent the seriesname line, even though it doesn't show up here due to HTML formatting.
    Last edited by jbinkley60; 10-16-2018 at 09:06 AM.

  3. #3

    Default

    I'm having issues with getting a correct series to come up as well, in this case it's Magnum P.I. (2018 remake). I typed in Magnum to bring up all the series containing Magnum but it only brings up the 1980 version no matter what. TheTVDB has both series listed on the website, the 1980 version id is 74380 and the 2018 version id is 350068. To differentiate the difference in series name in their website there is one minor difference in the title.. the 1980 series is actually titled Magnum, P.I. whereas the 2018 is Magnum P.I., which I actually type in but it keeps coming up with the 1980 version no matter how many different ways I type in the title.

    I tried the series.xml file method that was mentioned in the previous post as well. No luck with that and yes I did indent the seriesname line.

    Any help with solving this would be helpful!

  4. #4
    Join Date
    Jun 2012
    Posts
    1,007

    Default

    I am having the same issue. It appears to be an issue with the comma in the original series name at TVDB. Maybe the Mezzmo folks can work around it and differentiate the comma vs. not in the two series names..

  5. #5
    Join Date
    Sep 2009
    Posts
    2,680

    Default

    The tvdb is only returning the original series http://www.thetvdb.com/api/GetSeries...I&language=all

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  6. #6
    Join Date
    Jun 2012
    Posts
    1,007

    Default

    Peter,

    The issue appears to be with the language setting. I went via the TVDB GUI and both show up: https://www.themoviedb.org/search?qu...language=en-US
    If I then modify your API query to only English: http://www.thetvdb.com/api/GetSeries...language=en-US I see both series. Is the language setting possibly not being passed ? I will say though the TVDB behavior seems odd since English is a subset of All.
    Last edited by jbinkley60; 10-29-2018 at 09:04 PM.

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