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Thread: files are not played

  1. #1
    Join Date
    Nov 2010
    Posts
    18

    Thumbs down files are not played

    Hello,

    please, have a look a couple files what Mezzmo doesn't want to play on my TV

    P.S. with all respect, the soft is a kinda piece of shit lately, from 5 files what I uploaded to the server it played just 2. I'm absolutely disappointed with such quality.
    Attached Files Attached Files
    Last edited by Santa; 12-16-2018 at 05:35 AM.

  2. #2
    Join Date
    Sep 2009
    Posts
    1,991

    Default

    The error indicates that transcoding is failing due to ffmpeg not being able to parse the parameters passed to it, the version of ffmpeg you are using is not the one included with Mezzmo so you should try going to Transcoding Settings in Mezzmo and change the folder for ffmpeg to the ffmpeg64 or ffmpeg32 folder in the location where you installed Mezzmo. We have only tested with the version of ffmpeg included with Mezzmo so using newer versions can result in the transcoding failing and files not playing.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Nov 2010
    Posts
    18

    Default

    Hello,
    you are right, I've reinstalled Mezzmo and files are started transcoding. Except one, it's run perfectly well when starting from the beginning, but stop to work if I try to rewind it - log.txt

  4. #4
    Join Date
    Sep 2009
    Posts
    1,991

    Default

    The section of the log doesn't really tell us anything, can you please send the full log to support [at] conceiva [dot] com so we can investigate?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Nov 2010
    Posts
    18

    Default

    The log directory is attached - Logs.zip. I've also sent it to the mail defined above

  6. #6
    Join Date
    Sep 2009
    Posts
    1,991

    Default

    the logs show that the TV does not issue a range request but requests the file from the beginning so rewinding may not work because of this. You can try editing the device profile LGTV2015.prf, open the file in your device profiles folder (see this thread for its location: http://forum.conceiva.com/showthread...ofiles-located) and look for contentlength="4", change this to contentlength="5" then save the file and restart your Mezzmo media server and try streaming the file and rewinding. The value 5 tells Mezzmo to use different headers in the response and will include a range header.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Nov 2010
    Posts
    18

    Default

    Unfortunately, it didn't help - Logs2.zip

  8. #8
    Join Date
    Sep 2009
    Posts
    1,991

    Default

    There is no range header in the response, did you restart the Mezzmo server after making the change?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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