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  1. #1
    Join Date
    Jan 2019

    Default Streaming to Roku Issues

    I am running Mezzmo on Windows 10 that serves exclusively as a media server for streaming. The machine has a fresh install of Windows 10 and virtually nothing else on it. We stream to a Roku stick. The app has worked sometimes and other times it has not. I have reviewed lots of posts about possible issues. I have tried almost everything from those posts (some did not apply).

    I have the app installed on my android phone and it has always worked. To be clear, I have tried it a few times on its own as well as every time there is an issue with the Roku app. The roku app will be stuck in the green loading bar screen. I wait a minute or two and then try it on my phone.

    I have tried both the 2.4 and 5 connection from my wireless router. The roku app streams movies from Vudu, Amazon and Youtube easily and with little trouble. So, there is not a connection issues in terms of speed or bandwidth.

    There could be a transcoding issue. However, I have pre transcoded some files and those files also sit stuck in the green loading bar screen.

    Any help would be appreciated.

    Thank you.

  2. #2
    Join Date
    Sep 2009


    Hi Jeff,
    can you please enable diagnostic logging[]=diagnostic then after restarting your Mezzmo media server try streaming a file using the Roku app where the problem occurs then send the logs to support [at] conceiva [dot] com so we can investigate. It could also be an issue with the hls format for transcoding, when you pre-transcode do you use hls, matroska or mp4? mp4 is the best choice for pre-transcoding as it contains the content in a single file where hls splits the file into segments.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at
    Wiki: User Guides & Reference Manual at

  3. #3
    Join Date
    Jan 2019


    I didn't check the forum last night, but I am just checking it now. I will do this when I get home tonight. About the format for the transcoding, I do not remember. I will choose a different file to transcode to mp4 and see what happens.

    We are currently using Mezzmo in a trial to see if we want to purchase it. Of course, I don't want to pre-transcode what will end up being 200+ dvds and dozens of seasons of tv shows. In other words, if the only work around is to pre-transcode whatever we want to watch, immediately before we watch it, then we will might as well not stream to the roku and just use the media server to watch the isos.

  4. #4
    Join Date
    Jun 2012


    Roku's are not the best streaming media clients due to a limited set of codecs they support. With their version 9.0 code they did add in MPEG2 finally which will help. You might look at what version of Roku code you are running. I also, as a practice, rip my DVDs to a common format. I use M2TS, which is the native Blu-Ray container. MP4 and MKV are equally good. Using a common format will make the streaming client decision much easier going forward. It has worked for me.

  5. #5
    Join Date
    Jan 2019


    Thank you jbrinkley60 for your thoughts. We are in the process of ripping a bunch of dvds (well over 50 individual discs already done with 200+ more to go). We had decided on the iso format since that is something that can be burned to a disc in the future (if needed) and everything from the dvd would be kept the same.

    Would you, or anyone for that matter, have a suggestion for a different format for the dvds? We have "limited space", so we can't do both isos and another format. Of course, a different format could make transcoding unnecessary, which may or may not be the issue we are having.

  6. #6
    Join Date
    Mar 2012


    I have three Roku Ultras in my house. I, personally, prefer the MP4 format, so it hasn't been an issue for me. They work great. I have two on 2.4 and one on 5.

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