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Thread: Streaming subtitles works on some but not on others.....?

  1. #1
    Join Date
    Mar 2011
    Posts
    342

    Default Streaming subtitles works on some but not on others.....?

    I recently updated to a Mezzmo beta release and just noticed this the other day when I attempted to watch the movie "Close" on my 2nd Gen FireTV. I wanted to make sure it wasn't isolated to this device so I attempted to stream it to my FireTV 3 at a different location and got the same result

    It has some forced .srt subtitles that are embedded in the .mkv file and also available as an external .srt file. Neither one would play nor was available to select. I tried three different media players (Mezzmo, Vimu and VLC) and none of them recognized any subtitles. I have all transcoding turned off in Mezzmo.

    Other files have no problems with subtitles in .srt, .ass format or .vob format. But with some movies it's a crapshoot.

    I only play from Active Playlists. So far, anything from my "Television" folders is making the subtitles available properly but most anything from my "Movies" playlists does not.

    I have attached some Mediainfo files for comparison in case that could be helpful. Close didn't work. The other two worked just fine.
    House of Cards.txtSons of Anarchy.txtClose.txt
    Last edited by smitbret; 01-30-2019 at 04:35 AM.

  2. #2
    Join Date
    Sep 2009
    Posts
    1,850

    Default

    With embedded subtitles it can be an issue with where the subtitle stream starts and how far the player probes for the information, the forced subtitle stream in Close is much shorter than the main video so it likely starts part-way through the video and the player will not detect the subtitles until that point in the video. The other subtitle stream in Close is much longer so likely starts from near the start of the video and should be detected much more easily by the player. If you get ffmpeg information from the video in Mezzmo does it show both subtitle streams?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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