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Thread: After rebooting Apple 4K TV the Infuse Pro 5 connection is lost to the Mezzmo

  1. #1
    Join Date
    Apr 2017
    Posts
    4

    Exclamation After rebooting Apple 4K TV the Infuse Pro 5 connection is lost to the Mezzmo

    Hi,

    Every time after rebooting Apple TV on a Samsung Q7 TV and Mezzmo Media Server, the connection to the Mezzmo Media Server folder added to the Favorites Infusion Pro 5 is lost.
    'An error occurred. Sorry, infuse encountered an error while trying to connect' appears when trying to open the Favorites folder in Infuse Pro 5.
    Every time you want to delete a non-working folder and re-add the folder to your favorites Infusion Pro 5 media server.

    The shared folder of Infuse works after restoring the connection. And after turning off and turning on Apple TV and Mezzmo Media Server, the connection of the Favorite folder is lost, although the Media Server is always available in shared access.

    Other media players do not lose connection, including viewing on the built-in player of the Samsung Q7FN TV.

    Why is the connection with the folder in my favorite infusion pro lost? Maybe you need to change the device profile to another?

    Any help would be greatly appreciated.
    Kind regards,

    Mezzmo 5.2.0 running on PC with Windows 10 Pro (1803) and connected to Apple TV with a gigabit cable.
    In the settings of Mezzmo Media Devices Apple TV with Infuse Pro 5 is automatically selected as a Generic Device (NTSC).
    Allow this device to connect to the Mezzmo media server is enabled.

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    Last edited by MDensler; 02-25-2019 at 12:55 AM.

  2. #2
    Join Date
    Apr 2017
    Posts
    4

    Default

    Support no longer exists. Sadly..

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