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Thread: Active Playlist: Desktop app shows 19 files, device 0

  1. #1

    Default Active Playlist: Desktop app shows 19 files, device 0

    Hi,

    I've created an active playlist, and when viewing it on the desktop app, all the videos show up. However, on my Sony Android TV, the list contains 0 videos.

    All my regular playlists show up perfectly on the tv, so I assume I must be missing something.

    Thanks for any suggestions

  2. #2
    Join Date
    Sep 2009
    Posts
    1,979

    Default

    Hi Tom,
    the default app on the Sony TV caches the content so if you have previously browsed the playlist and no videos were listed the TV's app will not request the content again. Can you please try installing the Mezzmo Android app and this will request the playlist content each time you browse the playlist.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Hi Peter, I am using the Android app from the play store on the TV, most recent version.

    Thanks

  4. #4
    Join Date
    Sep 2009
    Posts
    1,979

    Default

    Do you have any content rating controls set for the device? Go to 'Media Devices' and double-click the TV then on the Content Ratings tab are any of the boxes checked?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    Quote Originally Posted by Peter View Post
    Do you have any content rating controls set for the device? Go to 'Media Devices' and double-click the TV then on the Content Ratings tab are any of the boxes checked?
    No, none of the boxes are checked.

  6. #6
    Join Date
    Sep 2009
    Posts
    1,979

    Default

    Can you please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try browsing the folder in the app then send us the logs to support [at] conceiva [dot] com so we can investigate further.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7

    Default

    Quote Originally Posted by Peter View Post
    Can you please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try browsing the folder in the app then send us the logs to support [at] conceiva [dot] com so we can investigate further.
    Will do, thanks

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