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Thread: Video not supported using profile LG TV(2015 models)

  1. #1

    Default Video not supported using profile LG TV(2015 models)

    When I attempt to play a specific file on my smart TV (Device: "LG WebOS TV" using profile "LG TV(2015 models)", I get the error message "not supported".

    The FFMPEG for the file is as follows:

    ffmpeg version N-78742-gf477849 Copyright (c) 2000-2017 the FFmpeg developers
    built with gcc 4.9.2 (GCC)
    configuration: --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/anon/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread -lstdc++' --enable-runtime-cpudetect --extra-cflags=-I/home/anon/cc32/include --extra-ldflags=-L/home/anon/cc64/lib --pkg-config=pkg-config --pkg-config-flags=--static --disable-w32threads --enable-libvpx --enable-libvorbis --enable-libtheora --enable-libx265 --enable-cuda --enable-cuvid --enable-dxva2 --enable-libmfx --enable-nvenc --enable-gnutls --extra-libs='-lz -lnettle -lhogweed -lgmp -lidn -lws2_32 -lcrypt32'
    libavutil 55. 74.100 / 55. 74.100
    libavcodec 57.103.100 / 57.103.100
    libavformat 57. 76.100 / 57. 76.100
    libavdevice 57. 7.100 / 57. 7.100
    libavfilter 6.100.100 / 6.100.100
    libswscale 4. 7.102 / 4. 7.102
    libswresample 2. 8.100 / 2. 8.100
    Input #0, matroska,webm, from 'E:\recorded.mkv':
    Metadata:
    ENCODER : Lavf57.56.101
    Duration: 01:05:51.54, start: 0.000000, bitrate: 944 kb/s
    Stream #0:0(eng): Video: hevc (Main), yuv420p(tv, progressive), 1280x534 [SAR 1:1 DAR 640:267], 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default)
    Metadata:
    BPS-eng : 3458315
    DURATION-eng : 01:04:48.593000000
    NUMBER_OF_FRAMES-eng: 93233
    NUMBER_OF_BYTES-eng: 1680997733
    _STATISTICS_WRITING_APP-eng: mkvmerge v29.0.0 ('Like It Or Not') 64-bit
    _STATISTICS_WRITING_DATE_UTC-eng: 2019-04-19 00:55:23
    _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    ENCODER : Lavc57.64.101 libx265
    DURATION : 01:04:48.601000000
    Stream #0:1(eng): Audio: aac (LC), 48000 Hz, stereo, fltp (default)
    Metadata:
    BPS-eng : 125375
    DURATION-eng : 01:04:48.554000000
    NUMBER_OF_FRAMES-eng: 182276
    NUMBER_OF_BYTES-eng: 60940943
    _STATISTICS_WRITING_APP-eng: mkvmerge v29.0.0 ('Like It Or Not') 64-bit
    _STATISTICS_WRITING_DATE_UTC-eng: 2019-04-19 00:55:23
    _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    ENCODER : Lavc57.64.101 aac
    DURATION : 01:04:48.575000000
    Stream #0:2(eng): Subtitle: subrip
    Metadata:
    BPS-eng : 174
    DURATION-eng : 01:03:09.077000000
    NUMBER_OF_FRAMES-eng: 977
    NUMBER_OF_BYTES-eng: 82810
    _STATISTICS_WRITING_APP-eng: mkvmerge v29.0.0 ('Like It Or Not') 64-bit
    _STATISTICS_WRITING_DATE_UTC-eng: 2019-04-19 00:55:23
    _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    DURATION : 01:05:51.539000000
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: 93, 1
    ---> Frame rate: 23.98
    ---> Aspect ratio: 640:267 PAR=1:1
    ---> Duration: 01:05:51

  2. #2
    Join Date
    Sep 2009
    Posts
    1,993

    Default

    The video codec in the file is hevc so it is likely that this is not supported. The 2015 profile does not have hevc supported so you will need to enable transcoding either by unchecking the box in Transcoding Settings which disables transcoding or checking the box in Device Settings on the Transcoding tab which enables transcoding.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
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