DVD .ISO shows up as "INVALID FILE" in Mezzmo web library

**Peter** · 04-29-2019, 10:56 AM

Thanks, I missed the part about some of the ISOs playing. Do you run the Mezzmo server as a Windows service or a console process? If it is running as a service then it could be a permissions issue, try going to 'Media Server Settings' in Mezzmo and run the server as a console process to see if the ISO files show up correctly.

**milosz** · 04-29-2019, 11:58 AM

Originally Posted by Peter

Thanks, I missed the part about some of the ISOs playing. Do you run the Mezzmo server as a Windows service or a console process? If it is running as a service then it could be a permissions issue, try going to 'Media Server Settings' in Mezzmo and run the server as a console process to see if the ISO files show up correctly.

I currently run it as a console process. User that is logged in on the Windows 7 machine is an administrator. (see att'd screenshot "server" server.png )

Windows version: Windows 7/ 64 "Ultimate" (see screenshot "winver" winver.png)
i7-4700k 32 GB RAM 512 MB SSD 7 TB RAID 5 array for storage using Adaptec Raid controller

**milosz** · 04-29-2019, 12:02 PM

Maybe I'll uninstall and re-install Mezzmo.

**Peter** · 04-29-2019, 01:39 PM

If you enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try browsing to an ISO that shows up as invalid in the web interface then send the logs to support [at] conceiva [dot] com we can investigate further.

**milosz** · 04-29-2019, 03:38 PM

Originally Posted by Peter

If you enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try browsing to an ISO that shows up as invalid in the web interface then send the logs to support [at] conceiva [dot] com we can investigate further.

OK, I sent the logs

**milosz** · 05-07-2019, 05:50 PM

For anyone going through this thread with a similar issue, my Mezzmo problem turned out to be a screwed-up database. I could not clear the database, either- Mezzmo would just crash when I tried. So I reinstalled Mezzmo, and the "invalid file" issue went away; Mezzmo was able to recognize the .ISOs and play them.