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Thread: Samsung QE65Q82

  1. #1

    Default Samsung QE65Q82

    Did you release an update for share video to a Samsung QE65Q82 2019?

    During the sharing of 4K video sometimes the video stops for buffering. The Tv is over a Gigabit network.

    Thank,
    Best Regards
    Stefano

  2. #2
    Join Date
    Sep 2009
    Posts
    2,126

    Default

    Hi Stefano,
    there is no update for this issue, possibly the bitrate of the video is too high for the TV to decode the content fast enough or the network bandwidth is not capable of delivering the video fast enough. Please also check in the Transcoding tab of Mezzmo to see if the video is being transcoded while it is being streamed.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    No the video is not transcoded.
    Please let me know how to solve this issue.

  4. #4
    Join Date
    Sep 2009
    Posts
    2,126

    Default

    If the video is not transcoded then the problem is likely that the network bandwidth is not sufficient to stream the video fast enough for the device to be able to play it smoothly. 4k videos are often in the tens of gigabytes in size which requires a lot of bandwidth. Also the device may have problems decoding the video which can slow down decoding and result in buffering. One option is to pre-transcode the video in Mezzmo prior to playing it which should reduce the bitrate and allow playing it smoothly, see http://www.mezzmo.com/wiki/doku.php?id=pre-transcoding_files&s[]=pre&s[]=transcode

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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